10.5 Startup Order Is Also Critical

Make sure to start up the appliances in reverse shutdown order:

  1. PostgreSQL First: Start up the PostgreSQL appliance first.

    Make sure that database services are running before starting the Search appliances.

  2. Search Second: Referring to the shutdown-order record created in Step 2, start up the last Search appliance that you shut down.

    1. If Messaging services were previously enabled on the first Search appliance that you restart, verify that the RabbitMQ service is running in Port 9443 Console > System Services icon > the list of appliance system services.

      If RabbitMQ should be running but is not, follow the instructions in Fixing a Messaging Service That Won’t Start.

    2. If Messaging services were not previously enabled on the first Search appliance that you restarted, best practices dictate that they must have been enabled on the second appliance. Therefore, follow the instructions in Step 2.a on the second Search appliance that you start up.

      If Messaging services were enabled on the first Search appliance that you restarted and you have verified that RabbitMQ is running on it, then start up the second and third Search appliances.

  3. TeamWorks Last: Start all of the TeamWorks appliances.

    The order doesn’t matter.