1.1 Management Capabilities

The ZENworks Asset Management capabilities are as follows:

1.1.1 Discovery and Deployment

The Discovery process is used to find devices in the network through querying a set of provided IP addresses and to collect inventory information by using technologies like SNMP, WMI, and SSH. Discovery process can also find devices from Novell eDirectory™ or Active Directory*, and migrate your traditional ZENworks devices from Novell eDirectory.

The Deployment process is used to distribute and install ZENworks Adaptive Agent to a collection of devices that are identified by the discovery process or by providing a list of devices explicitly. These devices then become managed devices.

For more information, see the ZENworks 10 Discovery, Deployment, and Retirement Reference.

1.1.2 ZENworks Reporting

ZENworks ConfigurationAsset Management provides advanced reporting capabilities with ZENworks Reporting Server. ZENworks Reporting Server uses an embedded BusinessObjects Enterprise XI R3.1 engine to create customized reports. You can use the predefined reports in ZENworks Reporting Server to report on Asset Management, Patch Management, Inventory, Discovery and Deployment, Bundles and Policies, and ZENworks Systems. You can also create custom reports, edit reports, assign rights on reports, and schedule reports to a set of users.

For more information, see the ZENworks 10 Asset Management Reporting Server Installation Guide and the ZENworks 10 Asset Management System Reporting Reference.

1.1.3 Inventory Collection

ZENworks Configuration Management can gather extensive software and hardware inventory for all managed and inventoried devices, and it also enables you to create and export standard and custom reports.

For more information, see the ZENworks 10 Asset Inventory Reference.

1.1.4 Software Usage

You can track usage of software applications (including run time, active time, logged in user, machine, and application used) in your existing inventory. You can also track and report on software run via Terminal Server and Citrix, as well as Web applications run through the browser. You can run a full range of predefined software usage reports, as well as create, save, and run custom reports.

For more information, see the ZENworks 10 Asset Management Reference.

1.1.5 Contract Management

You can define and track IT contract details, including key dates and vendor, financial, SLA, lease, and renewal information; attach related documents; associate contracts with assets, licenses, and demographic data; and create automated e-mail notifications for specified dates. You can also run a full range of predefined contract management reports, as well as create, save, and run custom reports.

For more information, see the ZENworks 10 Asset Management Reference.

1.1.6 License Management

You can import and enter software purchase records, define license entitlements, attach supporting documentation, reconcile discovered software products to entitlements, and track ongoing compliance status. You can also run a full range of predefined license management reports, as well as create, save, and run custom reports.

For more information, see the ZENworks 10 Asset Management Reference.

1.1.7 System Updates

You can update your ZENworks Asset Management software on all devices in the Management Zone where the software is installed. Update downloads can be scheduled. Software updates are provided at the Interim Release level and you can choose whether to apply each update after viewing its content (interim releases are cumulative). You can also download the latest Product Recognition Update (PRU) to update your knowledgebase so that ZENworks Inventory can recognize newer software.

For more information, see the ZENworks 10 Asset Management System Administration Reference.