Novell Doc: ZENworks 10 Asset Management Installation Guide

4.3 Post-Installation Tasks

After successfully installing ZENworks 10 Asset Management SP3, perform the following tasks:

Take a reliable backup of the ZENworks database on a regular basis.

For more information on how to back up the ZENworks database, see Database Management in the ZENworks 10 Asset Management System Administration Reference.
Procure and note down the credentials of the database.

To procure the credentials of the internal database, use one of the following commands:

zman dgc -U administrator_name -P administrator_password

or

zman database-get-credentials -U administrator_name -P administrator_password

To procure the credentials of the external database, contact the database administrator.
Take a reliable backup of the ZENworks Server (which only needs to be done one time).

For more information on how to back up the ZENworks Server, see Backing Up a ZENworks Server in the ZENworks 10 Asset Management System Administration Reference.
Take a reliable backup of the Certificate Authority.

For more information on how to back up the Certificate Authority, see Backing Up the Certificate Authority in the ZENworks 10 Asset Management System Administration Reference.
(Conditional) If you turn on the firewall on Windows Primary Server, you must configure the server to allow the following ZENworks 10 Asset Management Imaging applications through the firewall by adding them to the Windows Firewall Exceptions list:
- novell-pbserv.exe
- novell-proxydhcp.exe
- novell-tftp.exe
- novell-zmgprebootpolicy.exe
For more information, review the following sections:
- Adding Imaging Applications as Exceptions to Firewall on Windows Server 2003
- Adding Imaging Applications as Exceptions to Firewall on Windows Server 2008

Adding Imaging Applications as Exceptions to Firewall on Windows Server 2003

From the desktop Start menu, click Settings > Control Panel.
Double-click Windows Firewall.

The Windows Firewall window is displayed.
Click the Exceptions tab.
Click Add Program.

The Add a Program window is displayed.
Click Browse to browse for and select novell-pbserv.exe.

All the Imaging applications including novell-pbserv.exe are located in the zenworks_installation_directory\novell\zenworks\bin\preboot directory
Click OK.

novell-pbserv.exe is added to the Programs and Services list and is automatically enabled.
Repeat Step 4 through Step 6 to add the following Imaging applications to the Exceptions list:
- novell-proxydhcp.exe
- novell-tftp.exe
- novell-zmgprebootpolicy.exe
Click OK.

Adding Imaging Applications as Exceptions to Firewall on Windows Server 2008

From the desktop Start menu, click Settings > Control Panel.
Double-click Windows Firewall.

The Windows Firewall window is displayed.
In the left pane, click Allow a program or feature through Windows Firewall.
Click the Exceptions tab.
Click Add Program.

The Add a Program window is displayed.
Click Browse to browse for and select novell-pbserv.exe.

All the Imaging applications including novell-pbserv.exe are located in the zenworks_installation_directory\novell\zenworks\bin\preboot directory
Click OK.

novell-pbserv.exe is added to the Programs and Services list and is automatically enabled.
Repeat Step 5 through Step 7 to add the following Imaging applications to the Exceptions list:
- novell-proxydhcp.exe
- novell-tftp.exe
- novell-zmgprebootpolicy.exe
Click OK.

4.3.1 Tasks to be performed on VMware ESX

For optimal performance for Primary Servers running on VMware ESX, set the reserved memory size to the size of the guest OS memory.

Additionally, if the ZENworks 11 guest OS supports it, enable additional java commands to set large pages

-XX:+UseLargePages

For more information on memory reservation and large memory pages, see Java in Virtual Machines on VMware ESX: Best Practices.

Perform the following applicable task:

Enabling Additional Java options on Windows

At the command prompt, run the following command:

zenserverw
In the Java tab, add the option under the Java Options to an appropriate location and ensure that each option is separated by its own line.
To start the Novell ZENworks Server services, click Start > Settings > Control Panel.
1. Double-click Administrative Tools > Services.
2. Double-click Novell ZENworks Server.
3. In the Novell ZENworks Service Properties dialog box, click Start > OK.
To stop the Novell ZENworks Server services, click Start > Settings > Control Panel.
1. Double-click Administrative Tools > Services.
2. Double-click Novell ZENworks Server.
3. In the Novell ZENworks Service Properties dialog box, click Stop > OK.

NOTE:If the Novell ZENworks Server properties dialog box is not displayed or the service fails to start, there is either a compatibility problem with the newly added option or the syntax is incorrect. To troubleshoot the service startup, enable the logging options on the Logging tab:

Set the log path. For example: c:\.

Set the Redirect Stdout. For example: c:\stdout.log

Set the Redirect Stderr.log. For example: c:\stderr.log

Enabling Additional Java options on Linux

Take a backup and open /etc/init.d/novell-zenserver.
In the CATALINA_OPTS string, add the appropriate options separated by spaces before the -XX:PermSize option.

CATALINA_OPTS is used to configure the Tomcat container options. For more information on Tomcat, see Tomcat online documentation.
To restart the Novell ZENworks Server services, run the following command:

/etc/init.d/novell-zenserver start
To stop the Novell ZENworks Server services, run the following command:

/etc/init.d/novell-zenserver stop

NOTE:If the Novell ZENworks Server fails to start, there is either a compatibility problem with the newly added option or the syntax is incorrect. To troubleshoot the service startup, run the following commands:

/etc/init.d/novell-zenserver debug

The following log file is displayed:

/opt/novell/zenworks/share/tomcat/logs/catalina.out