34.2 Viewing the Message Status

In ZENworks Control Center, you can view the status of the logged messages in the following panels on the home page.

34.2.1 Message Summary

The Message Summary panel displays the number of critical, warning, and normal messages generated on the main objects in the Management Zone.

Figure 34-1 Message Summary

Message Summary

In the Message Summary panel, you can do the following:

  • Click an object type to display its root folder. For example, click Servers to display the Servers root folder.

  • For any object type, click the number in one of its status columns (Critical StatusWarning StatusNormal Status) to display a listing of all the objects that currently have that status. For example, to see the list of servers that have a normal status, click the number in the column of the Servers.

  • For any object type, click the number in the Total column to display all of the objects of that type having critical, warning, or normal messages. For example, click the Total count for Servers to display a list of all servers having messages logged.

34.2.2 Device Hot List

The Device Hot List displays a list of the devices that have a noncompliant Normal Status status or have generated critical Normal Status or warning Normal Status messages. The device remains in the hot list until you resolve the compliancy problem and acknowledge the messages. You can use this list as a summary of problems that need attention on the device.

To view the Device Hot List:

  1. In ZENworks Control Center, click the Home tab.

    Device Hot List panel

    • Device Hot List panel This column indicates the number of bundles or policies that could not be applied to the device because an error occurred. You must review the error and warning messages to discover the compliance problem. The noncompliant status applies only to ZENworks Configuration Management. ZENworks Asset Management does not use this status.

    • Device Hot List panel This column indicates the number or unacknowledged error messages generated for the device. An error is any action that fails so the ZENworks Adaptive Agent cannot complete the action on the device.

    • Device Hot List panel This column indicates the number of unacknowledged warning messages generated for the device. A warning is any action that encounters a problem; the problem might or might not result in the ZENworks Adaptive Agent completing the action on the device.

  2. Click the device to display its message log.