34.3 Viewing the Messages

In the ZENworks Control Center, you can view the logged messages as follows:

34.3.1 Message Log

The Message Log displays all unacknowledged messages generated for the object.

To view the message logs:

  1. In ZENworks Control Center, click the Device Hot List on the home page, then click the device to view its message log.

You can also use the Devices menu to view the logs:

  1. In ZENworks Control Center, click Devices.

  2. Click Servers or Workstations to display the list of managed devices.

  3. Click the name of a device, then click the Summary tab to display:

    Message Log panel

    Status: Displays an icon indicating the type of message:

    • Critical Message icon Critical Message
    • Warning icon Warning
    • Normal icon Normal

    Message: Displays a brief description of the event that occurred.

    Date: Displays the date and time the event occurred.

  4. To view the log messages in the advanced view, click Advanced on the right corner of the Memory Log panel.

You can acknowledge or delete messages from the message log. For more information on acknowledging messages, see Section 34.4, Acknowledging Messages, and for information on deleting messages, see Section 34.5, Deleting Messages.

34.3.2 System Message Log

The System Message Log panel displays the unacknowledged messages generated by the ZENworks Servers and managed devices in the Management Zone.

  1. In ZENworks Control Center, click Configuration.

  2. Click System Information to display the System Message Log.

    System Message Log panel

    Status: Displays an icon indicating the type of message:

    • Critical Message icon Critical Message
    • Warning icon Warning
    • Normal icon Normal

    Message: Displays a brief description of the event that occurred.

    Date: Displays the date and time the event occurred.

  3. To view the log messages in the advanced view, click Advanced on the right corner of the System Memory Log panel.

You can acknowledge or delete messages from the system message log. For more information on acknowledging messages, see Section 34.4, Acknowledging Messages, for information on deleting messages, see Section 34.5, Deleting Messages.