A.2 Browser Bookmarks Policy Troubleshooting

The Browser Bookmarks policy settings are not removed from the user’s Favorites when the ZENworks Adaptive Agent is uninstalled

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Explanation: If a Browser Bookmarks policy is assigned to a user or the managed device, the Browser Bookmarks policy settings are not removed from the user’s Favorites when the ZENworks Adaptive Agent is uninstalled.
Action: To remove the Browser Bookmarks policy settings from the user’s Favorite, unassign the policy from the device or the user and refresh the managed device before uninstalling the ZENworks Adaptive Agent.

The bookmark file exported in .json file format is not yet supported

Source: ZENworks 10 Configuration Management; Policy Management; Windows Configuration Policy.
Explanation: On Mozilla Firefox 3.0 or above, if you click Bookmarks > Organize Bookmarks > Import and Backup > Backup to export the bookmarks, the bookmarks are exported to a .json file. However, the .json file format is not yet supported in ZENworks.
Action: Export the bookmarks to a html file. Click Bookmarks > Organize Bookmarks > Import and Backup > Export HTML to export the bookmarks.