This section is applicable only if BusinessObjects Enterprise is installed on ZENworks 10 Configuration Management Primary Server. If BusinessObjects Enterprise is not installed on the ZENworks 10 Configuration Management Primary Server, continue with Section 2.2, Upgrading to ZENworks Configuration Management 10.3.
If BusinessObjects Enterprise is installed on the ZENworks 10 Configuration Management Primary Server, BusinessObjects Enterprise ceases to work when you upgrade the server to ZENworks 10 Configuration Management SP3.
To continue to create and generate ZENworks Reports, perform the following tasks in the order listed:
Uninstall the BusinessObjects Enterprise Server that is installed on the ZENworks 10 Configuration Management Primary Server. For more information, see Section 2.1.1, Uninstalling BusinessObjects Enterprise.
Install ZENworks Reporting Server. For more information, see Section 2.1.2, Installing ZENworks Reporting Server.
Upgrade the ZENworks 10 Configuration Management Primary Server to Update for ZENworks Configuration Management (10.1.1). For more information, see Introduction to ZENworks System Updates
in the ZENworks 10 Configuration Management System Administration Reference.
Uninstall the BusinessObjects Enterprise Server from the Primary Server:
On Windows: Do the following:
Log in as an administrator.
On the desktop, click > >
Double-click and uninstall BusinessObjects Enterprise Server.
At the command prompt, go to the %ZENWORKS_HOME%\share\pmrboecleanup directory.
Run the pmrboecleanup.bat file.
(Conditional) Do not run the pmrboecleanup.bat or pmrboecleanup.sh file bundled with Update for ZENworks Configuration Management (10.1.1) on the Primary Server that has the Reporting Server installed. If you run the file, the Reporting Server is removed from the Primary Server. To resolve this issue, upgrade to Update for ZENworks Configuration Management (10.1.2). The Reporting Server is not removed from the Primary Server when you subsequently run the pmrboecleanup.bat or pmrboecleanup.sh file.
To view the log information, go to %ZENWORKS_HOME%\logs\pmrboepostuninstall.log.
On Linux: Do the following:
Log in as root.
Stop the BusinessObjects Enterprise services by running the following command:
/etc/init.d/BobjEnterprise115 stop
Uninstall the BusinessObjects Enterprise Server by running the following command:
/opt/novell/zenworks/share/boe/bobje/uninstallBOBJE.sh
Navigate to the /opt/novell/zenworks/share/pmrboecleanup directory.
Run the pmrboecleanup.sh script file.
(Conditional) Do not run the pmrboecleanup.bat or pmrboecleanup.sh file bundled with Update for ZENworks Configuration Management (10.1.1) on the Primary Server that has the Reporting Server installed. If you run the file, the Reporting Server is removed from the Primary Server. To resolve this issue, upgrade to Update for ZENworks Configuration Management (10.1.2). The Reporting Server is not removed from the Primary Server when you subsequently run the pmrboecleanup.bat or pmrboecleanup.sh file.
To view the log information, go to /var/opt/novell/log/zenworks/pmrboepostuninstall.log.
Install ZENworks Reporting Server either on the same Primary Server from which you have uninstalled the BusinessObjects Enterprise Server, or on a different server. For more information on installing the Reporting Server, see the ZENworks 10 Configuration Management Reporting Server Installation Guide.