3.2 Upgrading to ZENworks Configuration Management 10.3

  1. Make sure that you have completed the steps in Section 2.1, Pre-Upgrade Tasks for BusinessObjects Enterprise Server.

  2. Use System Update to upgrade ZENworks Servers and managed devices from ZENworks Configuration Management 10.1.x to 10.2.

    The ZENworks 10 Configuration Management SP2 (10.2) update is cumulative, meaning that you can upgrade Primary Servers and managed devices directly to version 10.2 from the following versions:

    • ZENworks 10 Configuration Management SP1 (10.1)

    • Update for ZENworks 10 Configuration Management SP1 (10.1.1)

    • Update for ZENworks 10 Configuration Management SP1 (10.1.1c)

    • Update for ZENworks 10 Configuration Management SP1 (10.1.2a)

    • Update for ZENworks 10 Configuration Management SP1 (10.1.3)

    IMPORTANT:Before applying version 10.2, you should remove the earlier updates for ZENworks 10 Configuration Management from ZENworks Control Center.

    To upgrade to 10.2:

    1. (Conditional) Update the Primary Server hosting the ZENworks internal database from 10.1 to 10.2.

    2. Update all other Primary Servers in the Management Zone from 10.1 to 10.2 (order does not matter).

    3. Update managed devices to 10.2.

      For more information about System Update, see ZENworks System Updates in the ZENworks 10 Configuration Management System Administration Reference.

  3. Use System Update to upgrade ZENworks Servers and managed devices from ZENworks Configuration Management 10.2.x to 10.3.

    The ZENworks 10 Configuration Management SP3 (10.3) update is cumulative, meaning that you can upgrade Primary Servers and managed devices directly to version 10.3 from the following versions:

    • ZENworks 10 Configuration Management SP2 (10.2)

    • Update for ZENworks 10 Configuration Management SP2 (10.2.1)

    • Update for ZENworks 10 Configuration Management SP2 (10.2.2)

    IMPORTANT:Before applying version 10.3, you should remove the earlier updates for ZENworks 10 Configuration Management from ZENworks Control Center.

    To upgrade to 10.3:

    1. (Conditional) Update the Primary Server hosting the ZENworks internal database from 10.2 to 10.3.

    2. Update all other Primary Servers in the Management Zone from 10.2 to 10.3 (order does not matter).

    3. Update managed devices from 10.2 to 10.3.

      For more information about System Update, see ZENworks System Updates in the ZENworks 10 Configuration Management System Administration Reference.

IMPORTANT:After upgrading to ZENworks 10 Configuration Management SP3 (10.3):

  • You can delete the ZENworks 10 Configuration Management SP3 (10.3) update only after it is baselined.

  • You cannot install a ZENworks Primary Server from a previous version of ZENworks Configuration Management in your SP3 Management Zone.