IMPORTANT:Before applying version 10.3, it is recommended to remove the earlier updates for ZENworks 10 Configuration Management from ZENworks Control Center.
If you have more than one Primary server in the Management Zone, you must upgrade all the servers from version 10.2.x to 10.3 before you modify the user source.
To directly upgrade from version 10.2.x to 10.3:
Use System Update to update Primary Servers and managed devices to 10.3:
(Conditional) Update the Primary Server hosting the ZENworks internal database.
Update all other Primary Servers in the Management Zone (order doesn’t matter).
Update managed devices.
For more information about System Update, see ZENworks System Updates
in the ZENworks 10 Configuration Management System Administration Reference.
IMPORTANT:After upgrading to ZENworks 10 Configuration Management SP3 (10.3):
You can delete the ZENworks 10 Configuration Management SP3 (10.3) update only after it is baselined.
You cannot install a ZENworks Primary Server from a previous version of ZENworks Configuration Management in your SP3 Management Zone.
If you have any ZENworks 10 Configuration Management SP2 (10.2) Satellites with Imaging role in the Management Zone, you must upgrade the Satellites to ZENworks 10 Configuration Management SP3 (10.3) to successfully perform Imaging operations such as take an image or restore an image from the Satellites. To upgrade the ZENworks 10 Configuration Management SP2 (10.2) Satellites to ZENworks 10 Configuration Management SP3 (10.3), perform Step 1.