Remote Management

ZENworks® for Desktops 3.2 (ZfD 3.2) Remote Management lets you remotely manage workstations from the remote management console. Remote Management lets you do the following:

Remote Management can save you and your organization time and money. For example, you or your organization's help desk can analyze and remotely fix workstation problems without visiting the user's workstation, which reduces problem resolution times and increases productivity.

IMPORTANT:  ZfD 3.2 Remote Management functionality can be used to remotely manage Windows* 95/98 or Windows NT*/2000 workstations. If you need to remotely manage Windows NT/2000 servers, you can use the ZENworks for Servers (ZfS) Remote Management functionality. For more information, see the ZENworks for Servers documentation.

This document covers the following information: