A licensed product’s compliance status can change if new installations are discovered or new licenses are purchased. The following sections explain when automatic refreshes occur, how to manually trigger a refresh, and how to find out when the last scheduled refresh occurred.
The compliance status for all licensed products is automatically refreshed at the following times:
When you import purchase records. This ensures that a product’s compliance status immediately reflects any newly purchased licenses.
Each day at the time specified for the compliance engine’s refresh schedule (see Section 3.0, Configuring Compliance Settings). This ensures that a product’s compliance status reflects any changes to the installation count for its discovered products.
In addition, the compliance status for an individual product is automatically refreshed when the following actions occur on the product:
Creating or deleting an entitlement.
Adding, modifying, or deleting any entitlement entry that affects license quantity or installation quantity. This includes purchase records, purchase record summaries, catalog products, discovered products, and software collections.
Marking a discovered product installation (associated with an entitlement) as ignored.
You can manually trigger a refresh of the compliance status for all licensed products. You cannot manually trigger a refresh of an individual licensed product.
In ZENworks Control Center, click> to display the License Management page.
Clickto display the Licensed Products page.
A compliance refresh can also be triggered from the Discovered Products page.
In the Licensed Products panel, click> .
You can see information about the latest refresh above the menu bar of both the Licensed Products page and Discovered Products page. This information includes the following:
The last time a compliance refresh was started and ended
What initiated the refresh
Whether it was a refresh of all products or a single product
Thetab of the Licensed Product page also shows the time the license was last refreshed. In addition, clicking displays a column called that indicates if a license has been refreshed more recently than the last full refresh of all licenses.