ZENworks allows you to back up and restore the configuration files for a ZENworks Primary Server. This enables you to maintain a ZENworks Server’s identity and configuration if a server fails or if you need to upgrade to new server hardware.
Server backup operation is version-specific. When a server is updated to a higher version, the backup data needs to be collected for the specific version. The backup saves only the configuration files. The database and content repository must be backed up separately and they need to be in sync:
The content repository (bundle, policy, and image files). You should do a separate backup for the content repository if you only have one Primary Server in the Management Zone. If you have two or more Primary Servers and you’ve replicated all content to both servers, they serve as backup copies to each other.
The ZENworks database (if it resides on the ZENworks server). Backing up the ZENworks Server and backing up the ZENworks database are two separate If your ZENworks database resides on the same server as one of your ZENworks Servers, first back up the database and then back up the ZENworks Server. Because the ZENworks database changes frequently, you should back up the database on a regular schedule. For information about backing up the database, see the ZENworks Database Management Reference.
When you back up a ZENworks Server using zen-backup-restore, all files in the Micro Focus\ZENworks\conf directory on a Windows server or the /etc/opt/microfocus/zenworks/ directory on a Linux server are stored in an encrypted backup file in a location that you specify. For more information on the files that are stored as backup, see List of files and folders stored as backup after running zen-backup-restore.
(Conditional) If the server you are backing up hosts the ZENworks database, manually back up the database file to a safe location.
For information about backing up the database, see the ZENworks Database Management Reference.
At the command prompt on the ZENworks Server, enter the following command:
zen-backup-restore.sh [mode=backup|restore file=<absolute_path_filename> migration=true|false(optional)]
On Linux: zen-backup-restore.sh mode=backup file="/tmp/backup"
On Windows: zen-backup-restore.bat mode=backup file="C:\Program Files (x86)\Micro Focus\ZENworks\backup"
If you are replacing the existing Linux or Windows server with an Appliance server, then specify the following:
On Windows: zen-backup-restore.bat mode=backup file="C:\Program Files (x86)\Micro Focus\ZENworks\backup" migration=true
On Linux: zen-backup-restore.sh mode=backup file="/tmp/backup" migration=true
The zen-backup-restore utility is available in the following locations:
On Windows: %ZENSERVER_HOME%\bin
On Linux: /opt/microfocus/zenworks/bin
When prompted, enter a ZENworks administrator name and password. Enter the pass phrase (at least 10 characters) to be used for decrypting the backup. The same passphrase needs to be specified during the restore process.
NOTE:User Source Administrator will not be able to run this utility. Hence, ensure that you use a ZENworks super administrator credentials.
(Conditional) If this is the only Primary Server, or if this Primary Server contains all the content defined in your Management Zone, you must manually back up the content repository to a safe location, unless the content repository is hosted externally. In case of two or more Primary Servers in the zone, it is recommended to perform the file system backup of the local content-repo folder on the Primary Server to ensure that the replicated content is preserved.
IMPORTANT:If this is the only Primary Server that contains all of your defined content for the Management Zone and you do not back up the content repository, you are not prepared for a full disaster recovery.
Take a backup of the datamodel folder available in the following location:
On Windows: %ZENSERVER_HOME%\conf\datamodel
On Linux: /etc/opt/microfocus/zenworks/datamodel
(Optional) If there are any TFTP customizations related to imaging, then back up the TFTP files. The tftp directory is located in the /srv/ folder on Linux and in %ZENWORKS_HOME%\share\ on Windows.
(Conditional) If Vertica is enabled, then take a back up of the database files available at /vastorage/home/dbadmin/zenworks and the config file available at /opt/vertica/config/admintools.conf.
Repeat Step 1 on a regular basis.
Following files and folders are stored as backup for Windows:
Following files and folders are not stored as backup on Windows:
Following files and folders are stored as a backup for Linux:
Following files and folders are not stored as backup on Linux: