3.10 Viewing Status by Device

3.10.1 Understanding Device Statuses

In the Deploying System Updates panel, you can click any of the underlined links to display the corresponding status of devices. For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending.

The possible statuses that can be viewed on this page are:

Pending Devices: Lists only the devices where the selected update is pending.

Successful Devices: Lists all of the devices where the selected update has been successfully deployed.

Failed Devices: Lists only the devices where the selected update failed.

The following table explains the column information. For some columns, you can sort the listed information by clicking a column heading. Click it again to reverse the sorting order. This page refreshes automatically to allow you to work with devices as the update is applied on them.

Column Heading

Explanation

Device

The device name. Click the device name to display the property of the device.

Status

The current update deployment status for the device. Click the status item to view information about the status.

For more information on the individual statuses, see Section 6.0, Update Statuses.

Device Type

Whether the device is a server or workstation.

In Folder

The folder where the device object resides in the ZENworks Control Center.

3.10.2 Viewing a Device Properties

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending.

  3. Click the underlined link in the Device column to display the device’s properties.

3.10.3 Viewing Information of a Device Status

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

  3. Click the underlined link in the Status column to display status information about the device.

3.10.4 Viewing Status by Device - Advanced

This page displays the status of devices in the Advanced view based on your selection in the Deploying System Updates panel. To view Status by Device Advanced page:

  1. In ZENworks Control Center, click Configuration, and then click System Updates tab.

  2. In the Deploying System Updates panel, click any device status link.

  3. In the Status by Device page, click the Advanced button.

    Status by Device Advanced page is displayed. Depending on your selection in the Deploying System Update panel, the displayed column might vary.

Table 3-2 Status by Device - Advanced view column information

Column Heading

Description

Ignored

Displays a check mark next to ignored devices.

Device

Displays the device name. Click the name to display the properties of the device.

Reboot Behavior

Displays the reboot behavior of devices after the update is deployed.

Some updates do not require a device to be rebooted after they have been deployed to a device. However, if a reboot is required to complete the update process, the deployment is not completed until the device is rebooted.

You have the following reboot options:

  • Prompt User to Reboot When Update Finishes Applying: After the update has been applied, a request to reboot is immediately displayed. If the user initially rejects rebooting, the user is periodically requested to reboot the device, until the device is rebooted.

    • Reboot device when no user is logged into the system: Select this option to reboot the device even if no user has logged into the system.

    • Reboot device when the device is locked (only on Windows 8.1 and earlier): Select this option to reboot the device if the device is locked. Prompt will not be displayed before rebooting the device.

    The above options are applicable on agents only when they are upgraded to ZENworks Update 2 or later version.

  • Do Not Reboot Device: The device does not reboot; however, the user is periodically requested to reboot the device, until the device is rebooted.

  • Start ZENworks Agent with limited functionality: Select this option to start ZENworks services in case reboot is suppressed while deploying the update to the device.

    For more information, see Reboot-less Agent in the ZENworks Discovery, Deployment, and Retirement Reference guide.

  • Force Device to Reboot: After the update has been applied, the device is automatically rebooted without user intervention, if a reboot is required by the update.

Status

Displays the current system update deployment status for the device. To view status information, click the status item.

For more information on Status, see Update Statuses.

Device Type

Displays whether the device is a server or a workstation.

Source

Displays the name of the source through which the system update was assigned to the device. System update source can be assigned directly, or through a group or folder.

Applied Date

Displays the date when the system update was applied on the device.

This column is displayed only for devices on which the system update is successfully applied.

In Folder

Displays the ZENworks Control Center folder where the device object resides.

Auto Refresh

To define the interval at which the information should be refreshed, click Auto Refresh and select the required option:

  • No Auto Refresh

  • 15-Second Refresh

  • 30-Second Refresh

  • 60-Second Refresh

3.10.5 Toggling Ignored Devices

Ignoring a device is helpful if an update fails on a device and you want to continue with the deployment without resolving the error. For example, if a device is offline, you might want to ignore that device so that the deployment can continue.

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

  3. Select the check box next to one or more devices.

  4. Click Action > Toggle Ignored Devices.

    The options available in the Action menu varies, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

3.10.6 Redeploying Updates to Devices

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

  3. Select the check box next to one or more devices.

  4. Click Action > Redeploy Update to Devices.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

3.10.7 Refreshing Devices

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

  3. Select the check box next to one or more devices.

  4. Click Action > Refresh Device.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

3.10.8 Searching - Status by Device

The search panel in the Status by Device page enables you to narrow the number of devices displayed. Based on your selection in the Deploying System Update panel, the fields displayed in the search panel might vary.

Table 3-3 Status by Device - Search panel information

Field

Description

Device Name

Specify the device name.

Status

Select the type of request you want to include in the search result.

Depending on your selection in the Deploying System Update panel, the displayed status fields might vary.

Device Type

Select the type of device you want to include in the search result.

In Folder

Specify the name of the folder in which the device object resides in the ZENworks Control Center.

Include Ignored Device

Select this option to include ignored devices in your search results.

This field is displayed only for devices with Pending and Failed status.