14.7 Re-registering Inventory-Only Devices

There are two options you can use for re-registering Inventory-Only devices.

14.7.1 Re-registering Inventory-Only Devices for All Platforms

This procedure is common to re-register the Inventory-Only devices for all the supported platforms.

  1. Uninstall the existing agent from the device by following the instructions provided for the selected platform in Uninstalling the Inventory-Only Module.

  2. Download the executable agent from the latest module on the ZENworks Server.

    For more information, see Downloading the Module from a ZENworks Server.

14.7.2 Re-registering Inventory-Only Devices for Individual Platforms

This procedure can be used for re-registering Inventory-Only devices for the specified platforms.

Linux

  1. Execute the following command:

    zac ioa cfg <server_ip:port_number>

    • If you are using the default port, then specify only the IP address.

      For example:

      • IPv4: zac ioa cfg <server_ip:port_number>

      • IPv6: zac ioa cfg <[server_ip]:port_number>

      In the above command, replace the <server_ip> with the actual IP address.

Windows

  1. Go to the C:\Program Files\Novell\ZENworks\bin directory.

  2. In the service manager, stop the ZENworks Agent Service.

  3. Edit the uiaconfig.xml file.

  4. Replace the existing Server IP address with the new ZENworks Server IP address.

  5. Save and close the inventory config file.

  6. (Conditional) If necessary modify the register key HKLM\Software\Novell\ZCM to change the default values for server, port, and secure port.

    By default, the server is the DNS name or IP address of the ZENworks Server and the default numbers for the port and secure port are 80 and 443.

  7. To restart the service in the service manager, start ZENworks Agent Service.

Macintosh OS X

  1. Execute the following command:

    zac ioa cfg <server_ip:port_number>

    • If you are using the default port, then specify only the IP address.

      For example:

      • IPv4: zac ioa cfg <server_ip:port_number>

      • IPv6: zac ioa cfg <[server_ip]:port_number>

      In the above command, replace the <server_ip> with the actual IP address.