A.4 Logging Information

The Message Logger component of Novell ZENworks 10 Configuration Management lets the other ZENworks components such as zenloader and web services, ZENworks Management Daemon (ZMD), Remote Management, and Policy Enforcers log messages to different output targets. The output targets include the system log, local log, database, SMTP, SNMP trap, and UDP. For more information, see Message Logging in the ZENworks 11 SP2 System Administration Reference.

Message Logger performs the following functions:

The following sections contain more information:

A.4.1 Local Log File

On a managed device, the location of the local log file is:


On a ZENworks Server, the location of the local log file is:

  • ZENworks Services:

    Linux: /var/opt/novell/log/zenworks/services-messages.log

    Windows: novell\zenworks\logs\services-messages.log

  • ZENloader and its modules:

    Linux: /var/opt/novell/log/zenworks/loader-messages.log

    Windows: novell\zenworks\logs\loader-messages.log

A message is an event that is generated by different components and modules. These events can be exceptions such as errors, warnings, information to a user, or a debug statement for a module.

Messages are classified based on the following severity levels:

  • Error: Indicates that an action cannot be completed because of a user or system error. These messages are critical and require immediate attention from an administrator.

  • Warning: Indicates an exception condition. These messages might not be an error but can cause problems if not resolved. These messages do not require immediate attention from an administrator.

  • Information: Provides feedback about something that happened in the product or system that is important and informative for an administrator.

  • Debug: Provides debug information to troubleshoot and solve problems that might occur. The debug messages are stored only in the local file.

For additional information related to message logging, see Message Logging in the ZENworks 11 SP2 System Administration Reference.

A.4.2 Installation Log File

The log file related to the installation of ZENworks can be found at the following location, for both the Linux and Windows platforms:


A.4.3 Registration Log File

The log files related to registration can be found in the following locations:

Server Log File

Linux: /var/opt/Novell/logs/zenworks/service-messages.log

Windows: /Novell/ZENWorks/logs/service-messages.log

Agent Log File