1.0 System Requirements

The ZENworks 11 SP2 Installation Guide provides a list of software and hardware requirements that must be met to install the ZENworks Adaptive Agent on a device (see Managed Device Requirements). Devices that you want to use for ZENworks Full Disk Encryption must meet those requirements. Any additions or exceptions to those requirements are provided in the following list:

Item

Requirements

Operating System

  • Windows XP Professional (x86) with SP2 or SP3

  • Windows Vista (x86 and x86-64) with SP1 or SP2 — Business, Ultimate, and Enterprise versions only

  • Windows 7 (x86 and x86-64) with or without SP1 — Professional, Ultimate, and Enterprise versions only

IMPORTANT:ZENworks Full Disk Encryption is not supported on Windows 8 devices. It will not be installed to any Windows 8 devices in your ZENworks Management Zone.

Hard Disks

Supported hard disks:

  • Any standard IDE, SATA, or PATA hard disk (no self-encrypting mechanism)

  • Seagate Momentus self-encrypting hard disk (SATA, DriveTrust, and latest firmware). For a list of the supported Seagate Momentus models, see Section A.0, Supported Self-Encrypting Drives.

  • Both standard and self-encrypting hard disks in the same device are not supported. A device can have multiple standard disks or it can have multiple self-encrypting disks, but it cannot have both. When using multiple standard disks, all disks must be the same (for example, all IDE or all SATA).

Unsupported hard disks:

  • SCSI and RAID hard disks are not supported for encryption.

Supported hard disk communication modes:

  • IDE

  • AHCI

Supported disk type:

  • Primary (system) hard disk and all secondary hard disks: Basic

Supported file system:

  • NTFS

Supported partitions:

  • A maximum of 10 partitions, on one or more hard disks, can be encrypted

Hard Disk Space/Partitions

For standard hard disks:

  • 100 MB of free disk space on the primary (system) hard disk for a ZENworks primary partition. This partition, created when the Full Disk Encryption policy is applied, holds encryption files and supports pre-boot authentication (if used). To create the 100 MB partition, 300 MB of disk space must be available or the creation process will fail.

  • One entry in the primary partition table. Windows supports a maximum of four primary partitions; one must be available for the ZENworks primary partition.

  • 140 MB of free disk space on the system volume for ZENworks Full Disk Encryption files.

For self-encrypting hard disks:

  • 140 MB of free disk space on the system volume for ZENworks Full Disk Encryption files.

Drivers

When using ZENworks Pre-Boot Authentication, we strongly recommend that you use the Microsoft IDE/SATA drivers. Other drivers can cause issues such as CD and DVD drives disappearing.

Virtual Machines

Virtual machines must meet the requirements listed above and in Managed Device Requirements in the ZENworks 11 SP2 Installation Guide, with the following exception:

  • VMs can have only one hard disk. Virtual machines with multiple hard disks are not supported.

IMPORTANT:SCSI is typically the default disk type when creating a virtual machine. SCSI is not supported; the disk type must be IDE.

Smart Cards

ZENworks Pre-Boot Authentication (PBA) supports smart card authentication. For a list of supported smart card solutions, see Section B.0, Supported Smart Card Readers, Tokens, and Middleware.

Single Sign-On

ZENworks Pre-Boot Authentication (PBA) supports single sign-on with Windows via both the Windows Client and the Novell Client. When using the Novell Client, the following requirements apply:

  • Novell Client 2 SP2 IR1 is required on Windows 7 and Windows Vista.

  • When using user ID/password authentication with the Novell Client and DLU, the user needs to log in to the Novell Client once before single sign-on will work. During single sign-on, the ZENworks PBA passes the user ID and password to the Novell Client. However, the client requires other details (tree, server, context, and so forth) that are available only if the user has populated the details during a previous log in.

  • When using smart card authentication with the Novell Client, NESCM (Novell Enhanced Smart Card Method), and DLU, the user needs to be the last user to have logged in to the Novell Client. During single sign-on, the ZENworks PBA passes the pin to the Novell Client. However, the client requires other details (tree, server, context, and so forth) that are available only if the user was the last smart card user to log in to the client.

  • Smart card authentication with the Novell Client, NESCM, and Disconnected Workstation Only mode is not supported.