1.2 Managed Device Requirements

The ZENworks Adaptive Agent is the management software that is installed on all managed devices, including Primary Servers.

Managed devices can be used as Satellites. If you want to use a managed device as a satellite, then in addition to the requirements listed in this section, make sure that the device is capable of performing the satellite functions and meets the requirements listed in Section 1.3, Satellite Requirements.

IMPORTANT:If you plan to use ZENworks Full Disk Encryption on a managed device, the device must meet the requirements listed in Section 1.2.1, Windows Managed Device Requirements and the additional requirements listed in Managed Device Requirements in the ZENworks 11 SP2 Full Disk Encryption Policy Reference.

1.2.1 Windows Managed Device Requirements

ZENworks 11 SP2 can manage any Windows workstation and server that meets the following requirements:

Table 1-2 Windows Managed Device Requirements

Item

Requirements

Additional Details

Operating System: Windows Servers

  • Windows Server 2003 R2 SP2 x86, x86_64 (Enterprise and Standard editions)

  • Windows Server 2003 SP2 x86, x86_64 (Enterprise and Standard editions)

  • Windows Server 2008 SP1 / SP2 x86, x86_64 (Enterprise and Standard editions)

  • Windows Server 2008 R2 x86_64 (Enterprise and Standard editions)

  • Windows Server 2008 R2 SP1 (Enterprise and Standard editions)

All the Core Editions of Windows Server 2003 and Windows Server 2008 are not supported as a managed device platform because they do not support the .NET Framework.

ZENworks 11 SP2 Configuration Management is supported on Windows Server 2003 and Windows Server 2008 editions with or without Hyper-V.

Operating System: Windows Workstations

  • Embedded XP SP2 / SP3 x86

  • Windows Vista SP2 x86, x86_64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported)

  • Embedded Vista SP1 / SP2

  • Windows XP Professional SP2 / SP3 x86

  • Windows XP Tablet PC Edition SP3 x86

  • Windows 7 x86, x86_64 (Professional, Ultimate, and Enterprise editions)

  • Windows 7 SP1 x86, x86-64 (Professional, Ultimate, and Enterprise editions)

A managed device name must not exceed 32 characters. If a device name exceeds 32 characters, that device is not inventoried. In addition, make sure that the device name is unique so that the device is recognized appropriately in the inventory reports.

 

 

 

Operating System: Thin Client sessions

  • Windows Server 2003 SP2

  • Windows Server 2008 SP2

  • Windows Server 2008 R2

  • Windows Server 2008 R2 SP1 (Enterprise and Standard editions)

  • Citrix XenApp 5.0

  • Citrix XenApp 6.0

  • Citrix Receiver Enterprise (for Admin Use Only) 3.0 and 3.1

  • Citrix Online plugin (for Web Access) 12.1.44 and 12.0.x

  • Citrix Online plugin (for Admin Use Only) 12.1.44 and 12.0.x

Windows Server 2008 Core is not supported as a managed device platform because the .NET Framework is not supported on Windows Server 2008 Core.

Hardware

The following are minimum hardware requirements. Use these requirements or the hardware requirements provided with your operating system, whichever is greater.

  • Processor: Pentium III 700 MHz, or equivalent AMD or Intel

  • RAM: 256 MB minimum; 1 GB recommended

  • Disk Space: 230 MB minimum for installing; 4GB recommended for running. Depending on the amount of content you need to distribute, this number can vary greatly.

    NOTE:In the case of an agent that is promoted to a content or imaging satellite role, it is recommended to have higher disk space accordingly.

  • Display resolution: 1024 × 768 with 256 colors

 

Automatic ZENworks Adaptive Agent Deployment

In order to automatically deploy the Adaptive Agent to your managed devices, the following are required:

  • Your firewall must allow file and print sharing

  • On Windows XP devices, Simple File Sharing must be turned off

  • Administrator credentials must be known for the devices in order to install to them

  • The date and time on the managed devices and ZENworks Server must be synchronized

  • The File and Printer Sharing for Microsoft Networks option must be enabled

For detailed information about the prerequisites, see Prerequisites for Deploying to Windows Devices in the ZENworks 11 SP2 Discovery, Deployment, and Retirement Reference.

Microsoft .NET

The Microsoft .NET 3.5 SP1 framework and its latest updates must be installed and running on the Windows managed device in order to install ZENworks 11 SP2.

On Windows Server 2003, Windows XP, and Windows Vista, .NET is automatically installed if you choose to deploy the PreAgentPkg_AgentCompleteDotNet.exe standalone package. If you choose to deploy the PreAgentPkg_Agent.exe network package or the PreAgentPkg_AgentComplete.exe standalone (.NET required) package, you must manually install .NET 3.5 SP1 before you begin to install the agent.

On Windows 7 and Windows Server 2008 R2, .NET is available by default. However, you must enable the .NET framework before deploying the agent on these devices. For more information on how to enable the .NET framework, see Enabling the .NET Framework in the ZENworks 11 SP2 Discovery, Deployment, and Retirement Reference.

Microsoft Windows Installer

The Microsoft Windows Installer 3.1 or later must be installed and running on the Windows managed device in order to install ZENworks 11 SP2.

If you choose to deploy the PreAgentPkg_AgentCompleteDotNet.exe standalone package, Windows Installer 3.1 is automatically installed. If you choose to deploy the PreAgentPkg_Agent.exe network package or the PreAgentPkg_AgentComplete.exe standalone (.NET required) package, you must manually install Windows Installer 3.1 or later before you begin to install the agent.

TCP Ports

7628

In order to view the status in ZENworks Control Center of the ZENworks Adaptive Agent for a managed device, ZENworks automatically opens port 7628 on the device if you are using the Windows firewall. However, if you are using a different firewall, you must open this port manually.

Port 7628 must also be opened on the device if you want to send a Quick Task to the client from ZENworks Control Center.

 

5950

For Remote Management where the ZENworks Adaptive Agent is running, the device listens on port 5950.

You can change the port in ZENworks Control Center (Configuration tab >Management Zone Settings > Device Management > Remote Management).

Remote Management is used only with ZENworks Configuration Management.

Supported Hypervisors

ZENworks managed device software can be installed in the following hypervisors:

  • VMware Workstation 6.5

  • XEN (Novell SLES 10, SLES 11 and Citrix XenServer 5.x, 6.0)

  • VMware ESX(4.1 update1, 4.1 update 2 and 5)

  • Microsoft Hyper-V Server Windows 2008 R2

  • Only released versions of guest operating systems (VMs) are supported. Experimental guest operating systems are not supported.

  • The guest operating system must match the operating system specified when creating the VM. For example, if the guest operating system is specified as Windows Vista during creation of the VM, the actual guest operating system must be Windows Vista.

Supported Virtual Desktop Interface

ZENworks managed device software can be installed in the following VDI environments

  • Citrix XenDesktop 5.0

  • VMware VDI 4.6

 

NOTE:If you choose to use Novell Client on the managed device, the following versions of the Novell Client has been tested with ZENworks:

  • Novell Client 4.91 SP5 IR1 (On Windows XP)

  • Novell Client 2 SP1 IR5 (On Windows Vista or Windows 7)

1.2.2 Linux Managed Device Requirements

ZENworks 11 SP2 can manage any Linux workstation and server that meets the following requirements:

Table 1-3 Linux Managed Device Requirements

 

 

Operating System: Servers

  • SLES 10 SP2 / SP3/ SP4 x86, x86_64 (Intel and AMD Opteron processors)

  • OES 2 SP2 / SP3 x86, x86_64

  • SLES 11 x86, x86_64 (Intel and AMD Opteron processors)

  • SLES 11 SP1 x86, x86_64 (Intel and AMD Opteron processors)

  • Red Hat Enterprise Linux 5.5 /5.6 / 5.7/6.0 x86, x86_64

  • Open Enterprise Server 11 (OES 11) x86_64

Operating System: Workstations

  • Red Hat Enterprise Linux 5.5 / 5.6 / 5.7/6.0 x86, x86_64

  • SUSE Linux Enterprise Desktop 10 (SLED 10) SP3 / SP4 x86, x86_64

  • SLED 11 SP1 x86, x86_64

  • SLED 11 SP2 x86, x86_64

Hardware

  • Processor: Minimum - Pentium IV 2.8 GHz 32-bit (x86) and 64-bit (x86_64), or equivalent AMD or Intel processor

  • RAM: 512 MB minimum; 2 GB recommended

  • Disk Space: 230 MB minimum for installing; 4 GB recommended for running. Depending on the amount of content you need to distribute, this number can vary greatly.

  • Display resolution: 1024 × 768 with 256 colors minimum

Hostname Resolution

  • The server must resolve device hostnames by using a method such as DNS (recommended).

  • Server names must support DNS requirements, such as not having underscores in their names, or ZENworks login fails. Acceptable characters are the letters a-z (uppercase and lowercase), numbers, and the hyphen (-).

    If you use DNS, it must be properly set up, or some features in ZENworks might not work.

IP Address

  • The server must have a static IP address or a permanently leased DHCP address.

  • If you have multiple NIC's it is recommended to bind the IP addresses on all the NIC's. However, ZENworks works even if one IP address is configured.

TCP Ports: 7628

You must assign the Network Interface to the firewall zone. Firewall rules are applied to this zone for managing the ports used by ZENworks 11 SP2.

Supported Hypervisors

ZENworks server software can be installed in the following hypervisors:

  • VMware Workstation 6.5

  • XEN (Novell SLES 10, SLES 11 and Citrix XenServer 5.x, 6.0)

  • VMware ESX (4.1 update1, 4.1 update 2 and 5)

  • Microsoft Hyper-V Server Windows 2008 R2

In addition, the following requirements apply:

  • Only released versions of guest operating systems (VMs) are supported. Experimental guest operating systems are not supported.

  • The guest operating system must match the operating system specified when creating the VM. For example, if the guest operating system is specified as SLES 10 during creation of the VM, the actual guest operating system must be SLES 10.

1.2.3 Macintosh Managed Device Requirements

ZENworks 11 SP2 can manage any Macintosh workstation that meets the following requirements:

Table 1-4 Macintosh Managed Device Requirements

Operating System

Macintosh 10.5 (Leopard)

Macintosh 10.6 (Snow Leopard)

Macintosh 10.7 (Lion)

Additional Details

Supported Architecture

64 bit (Power PC is not supported)

32 bit and 64 bit

64 bit

Hardware

  • Processor: Intel

  • RAM:512 MB minimum; 2 GB recommended

  • Disk space: 230 MB minimum for installing; 2 GB recommended for running. Depending on the amount of content you need to distribute, this number can vary greatly.

  • Display resolution:1024 × 768 with 256 colors minimum

  • Processor: Intel

  • RAM:1 GB minimum; 2 GB recommended

  • Disk space: 230 MB minimum for installing; 2 GB recommended for running. Depending on the amount of content you need to distribute, this number can vary greatly.

  • Display resolution:1024 × 768 with 256 colors minimum

  • Processor: Intel Core 2 Duo,Core i3, Core i5, Core i7, Xeon processor

  • RAM:2 GB Minimum

  • Disk space: 230 MB minimum for installing; 2 GB recommended for running. Depending on the amount of content you need to distribute, this number can vary greatly.

  • Display resolution:1024 × 768 with 256 colors minimum

 

Java

Java 1.6 should be installed on the device through Software Update, if pre-installed Java version is 1.5.

Java 1.6

Java 1.6 should be installed on the device through Software Update.

 

TCP ports

7628

7628

7628

Used by the Adaptive Agent.

NOTE:

  • ZENworks 11 SP2 does not support Mac OS-X server as a managed device

  • ZENworks 11 SP2 does not support 32-bit Macintosh 10.5 devices, because Java 1.6 is not supported on them.