2.2 Preinstallation Tasks

Perform the following applicable tasks, then continue with Section 2.3, Installing ZENworks Reporting Server:

2.2.1 Verifying That the Minimum Requirements Have Been Met

  • Make sure that ports 6400, 3306, 6410, 6430, 6420, 8080, 8443, and 8006 are free. If these ports are busy, you are prompted to specify alternative ports on which to install ZENworks Reporting Server.

    If the ports are blocked by a firewall, you must enable the firewall. For more information, see Section 2.4, Working With a Firewall.

  • Make sure that the server is connected to the network.

  • Make sure that the Novell ZENworks Server, the Novell ZENworks Loader, and the Novell ZENworks Database services are running.

  • If you are installing ZENworks Reporting Server on a SUSE Linux Enterprise Server (SLES) 64-bit platform, make sure to install the libstdc++33-32bit package by using the SLES 64-bit media.

2.2.2 Performing a Backup of Reports before Decommissioning an Existing Instance of ZENworks Reporting Server

There can be only one instance of ZENworks Reporting Server in a Management Zone. If you want to install a new instance of ZENworks Reporting Server in the same Management Zone, you must decommission the existing instance of ZENworks Reporting Server, and install the new instance, SP2 installer. The installer will decommission the existing instance from the Management Zone and install a new instance. For more information, see Prerequisites.

Prior to decommissioning the existing instance of the ZENworks Reporting Server, you need to ensure you backup the reports from your existing instance. This is because the existing instance of ZENworks Reporting Server ceases to work after the new installation is complete, and you cannot retrieve any reports. You can restore the archived reports to the new instance of ZENworks Reporting Server.

To save reports and user rights, use the following command:

zman rpsv <destination_ folder>

For more information on how to retrieve the archived reports, see Section 2.5.1, Restoring the Archived Data from the Decommissioned Device.

2.2.3 Meeting the Hostname and Network Requirements in Linux

Your Linux server must have a fixed hostname before you run the installation script. You must have root privileges to set or modify this information on your system. For more information, see the Linux system documentation.

IMPORTANT:Before you install ZENworks Reporting Server on an RHEL server, make sure you have the machine’s configured IP address and FQDN entry in the /etc/hosts file, before the localhost IP address and FQDN entry.

2.2.4 Configuring a Multi-homed Machine

If you want to install ZENworks Reporting Server on a multi-homed machine, you need to first configure the following settings:

  1. Disable all other Network Interface Cards (NICs) and enable only the NIC to which the ZENworks Reporting Server needs to bind.

  2. Move the selected NIC to the beginning of the network binding order.

    1. Open the Network Connections window.

    2. Press the Alt key. The Advanced menu is displayed.

    3. Click Advanced>Advanced Settings.

    4. Click the Adapters and Bindings tab.

    5. In the Connections window, select the network connection that needs to be at the beginning of the binding order.

    6. Click the up and down arrows to move the selected network connection to the top of the list.

  3. Open the host file and add an entry for the IP address and the hostname.

    NOTE:On a Windows machine, the host file is located in the C:\Windows\sytem32\drivers\etc\hosts directory, and on a Linux machine, the host file is located in the /etc/hosts directory.

  4. Restart the machine.

  5. Install ZENworks Reporting Server. For more information, see Section 2.3, Installing ZENworks Reporting Server.

  6. Enable all the NICs and then restart the machine.

2.2.5 Creating an Installation DVD from the ISO Download

If you obtained the ZENworks Reporting Server software as an ISO image download, you need to create separate installation DVDs for Windows and Linux to install ZENworks Reporting Server on these platforms.

  1. Download the ZENworks Reporting Server installation ISO image from the Novell Web site and copy it to a temporary location on your Windows or Linux device.

  2. Burn the ISO image to a DVD.

    On Linux, optionally, you can simply run the installation program from the ISO mount point, instead of burning the DVD.

    NOTE:On Linux devices, ensure that the pathname to the ZENworks Reporting Server installer should not contain any blank spaces in it.