A.1 ZENworks Reporting Server Error Messages

This section contains detailed explanations of some of the error messages you might encounter when you are using ZENworks Reporting Server.

ZENworks Reporting Server Uninstall Failed

Source: ZENworks 11SP2; ZENworks Reporting Server.
Possible Cause: The Novell ZENworks Loader service has failed to restart at the end of the uninstallation process.
Action: Manually restart the Novell ZENworks Loader service.

This device is an active Reporting Server. If you uninstall the ZENworks 11 Reporting Server, then the entries are removed from the database

Source: ZENworks 11SP2; ZENworks Reporting Server.
Explanation: This is an incorrect message that is displayed during the uninstallation of an older version of ZENworks Reporting Server in a ZENworks 11 environment.
Action: Ignore the message. Click OK to close the dialog box and continue with the uninstallation process.