9.1 ZENworks Services on a Windows Server

When it is running on a Windows server, a ZENworks Server includes the services listed in the following table. All services are always installed regardless of the ZENworks 11 products (Asset Management, Configuration Management, Endpoint Security Management, Patch Management and Full Disk Encryption) you have licensed and activated. If a service is not required for your product, it is disabled.

Table 9-1 ZENworks Services on Windows

Service

Service Name

Description

Proxy DHCP Service

novell-proxydhcp

Used with a standard DHCP server to inform PXE-enabled devices of the IP address of the Novell TFTP server.

TFTP Service

novell-tftp

Used by PXE-enabled devices to request files that are needed to perform imaging tasks.

ZENworks Datastore

Embedded database used for storing ZENworks objects and resources.

ZENworks Endpoint Security Service

zesservice

Used to support location awareness in the ZENworks Agent.

ZENworks Loader

zenloader

Used for loading and controlling the Java services that perform ZENworks Server tasks.

ZENworks Preboot Policy Service

novell-zmgprebootpolicy

Used by PXE-enabled devices to check for assigned preboot policies and work.

ZENworks Preboot Service

novell-pbserv

Used to provide imaging services to a device. This includes sending and receiving image files, discovering assigned Preboot bundles, acting as session master for multicast imaging, and so forth.

ZENworks Remote Management

nzrwinvnc

Used to enable remote management of the server.

ZENworks Server

zenserver

Used for communicating with the ZENworks Agent.

ZENworks Services Monitor

zenwatch

Used to monitor the status of the ZENworks services.

ZENworks Imaging Agent

ziswin (on Windows XP and Windows Server 2003)

zisd (on Windows Vista, Windows Server 2008, Windows Server 2008 R2, Windows 7)

Used to save and restore image-safe data on the server (as a managed device). Only runs when launched by the ZENworks Agent.

The services reside in the \novell\zenworks\bin directory on a ZENworks Server. Refer to the following sections for instructions to help you control the ZENworks services:

9.1.1 Checking the Status of a ZENworks Service

  1. On the server, click Start, select Administrative Tools > Services, then review the status of the services listed in Table 9-1.

9.1.2 Starting the ZENworks Services

Do one of the following:

  • Start the ZENworks services from the Services windows:

    1. Click the desktop Start menu.

    2. Click Settings > Control Panel.

    3. Double-click Administrative Tools > Services.

    4. Select the service you want to start (see Table 9-1), then click Start.

  • Start the ZENworks services from the command prompt:

    1. Execute the following command:

      novell-zenworks-configure -c Start

      By default, all the services and the Start option are selected.

    2. To start a specific service, specify the number next to the service, then press Enter.

      or

      To start all the services, press Enter.

The ZENworks services start when the ZENworks Server is booted and should not normally need to be restarted. If you need to frequently restart the services, ensure that your server hardware meets the ZENworks minimum requirements. If the server does not have adequate RAM, ZENworks services might not continue running. For more information, see Primary Server Requirements in the ZENworks 11 Server Installation Guide.

9.1.3 Stopping the ZENworks Services

Do one of the following:

  • Stop the ZENworks services from the Services windows:

    1. Click the desktop Start menu.

    2. Click Settings > Control Panel.

    3. Double-click Administrative Tools > Services.

    4. Select the service you want to stop (see Table 9-1), then click Stop.

  • Stop the ZENworks services from the command prompt:

    1. Execute the following command:

      novell-zenworks-configure -c Stop

    2. To stop a specific service, specify the number next to the service you want to stop followed by the number next to the Stop action by using comma (,) as the delimiter, then press Enter.

      or

      To stop all the services, specify the number next to the Stop action, then press Enter.

9.1.4 Restarting the ZENworks Services

Do one of the following:

  • Restart the ZENworks services from the Services windows:

    1. Click the desktop Start menu.

    2. Click Settings > Control Panel.

    3. Double-click Administrative Tools > Services.

    4. Select the service you want to restart (see Table 9-1), then click Restart.

  • Restart the ZENworks services from the command prompt:

    1. Execute the following command:

      novell-zenworks-configure -c Start

    2. To restart a specific service, specify the number next to the service you want to restart followed by the number next to the Restart action by using comma (,) as the delimiter, then press Enter.

      or

      To start all the services, specify the number next to the Restart action, then press Enter.