16.9 Viewing Status by Device

The following sections contain more information:

16.9.1 Understanding Device Statuses

The following graphic illustrates the Deploying System Updates panel on the System Updates page:

Figure 16-2 Deploying System Updates Panel

You can click any of the underlined links to display the corresponding status of devices. For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

Figure 16-3 Device by Status Page for Devices with Pending Status

The possible statuses that can be viewed on this page are:

All Devices: Lists all devices that were configured to receive the selected update, regardless of status.

Pending Devices: Lists only the devices where the selected update is pending.

Successful Devices: Lists all of the devices where the selected update has been successfully deployed.

Failed Devices: Lists only the devices where the selected update failed.

Update Assigned: Lists only the devices where the selected update has been assigned.

The following table explains the column information. For some columns, you can sort the listed information by clicking a column heading. Click it again to reverse the sorting order. This page refreshes automatically to allow you to work with devices as the update is applied on them.

Column Heading

Explanation

Device

The device’s name. Click it to display the device’s properties page in ZENworks Control Center.

Status

The current update deployment status for the device. Click the status item to view information about the status.

For more information on the individual statuses, see Section 19.0, Update Statuses.

Device Type

Whether the device is a server or workstation.

In Folder

Displays the ZENworks Control Center folder where the device’s ZENworks object resides.

16.9.2 Viewing a Device’s Properties

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Click the underlined link in the Device column to display the device’s properties.

16.9.3 Viewing Information on a Device’s Status

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Click the underlined link in the Status column to display status information about the device.

16.9.4 Toggling Ignored Devices

Ignoring a device is helpful if an update fails on a device and you want to continue with the deployment without resolving the error. For example, if a device is offline, you might want to ignore that device so that the deployment can continue.

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Click the check box next to one or more devices.

  4. Click Action > Toggle Ignored Devices.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

16.9.5 Redeploying Updates to Devices

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Select the check box next to one or more devices.

  4. Click Action > Redeploy Update to Devices.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

16.9.6 Rescheduling Updates to Devices

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Select the check box next to one or more devices.

  4. Click Action > Reschedule Devices.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.

    The Reschedule Devices option displays only when the update deployment is scheduled. If the update has a schedule of Now, this option is not available.

16.9.7 Refreshing Devices

  1. In ZENworks Control Center, click Configuration in the left pane, then click the System Updates tab.

  2. In the Deploying System Updates panel, click an underlined link in the Update Name, Stage, Pending, Successful, or Failed column to display the appropriate Status by Device page.

    For example, if you click the link in the Pending column, you see the status of devices on which the deployment is pending, as in the following figure:

    Status by Device page for devices with Pending status
  3. Select the check box next to one or more devices.

  4. Click Action > Refresh Device.

    The options available from the Action menu vary, depending on whether you are viewing the All Assigned Devices Status panel, the Devices with Pending Status panel, or the Devices with Failed Status panel. If you are viewing the Devices with Success Status panel, no options are available.