The following section provides solutions to the problems you might encounter while working with Satellites:
Unable to add a Satellite with the Imaging role to a Windows managed device by using the zman ssc command
Unable to remove a Satellite with the Imaging role from a Windows device by using the zman ssd command
This command does not remove other Satellite roles such as Content or Collection if they are assigned to the device.
The managed device is not promoted to the Imaging Satellite role even though the role has been assigned to it
Disable the firewall settings.
Ping the Primary Server to make sure that the managed device can contact the server.
Refresh the information on the icon by right-clicking the icon, then clicking.
Updated Imaging statistics are not displayed on the ZENworks icon when a Windows Vista SP2 managed device is promoted to be a Satellite with the Imaging role
At the console prompt, go to ZENworks_installation_directory\novell\zenworks\bin\preboot.
Run the following command:
zmgmcast -status -i Satellite_IP_address