3.2 Changing the DNS Name or DNS Name and the IP Address of a Primary Server after Installing ZENworks 2017

If you want to change only the DNS name or if you want to change both the IP address and DNS name of the Primary Server after installing ZENworks 2017, and if the certificate’s CN has fully qualified DNS configured, use the following steps to change only the DNS name or to change both the IP address and DNS name of the Primary Server.

The following two scenarios are supported:

3.2.1 Zone configured with external certificate

  1. Take a reliable backup of the following on all the Primary Servers in the Management Zone:

  2. Change the DNS name or the DNS name and IP address.

  3. If the database is located on the Primary Server whose IP address you changed in Step 2.

    1. Change the database server address on all the second Primary Servers. On all the second Primary Servers, change the value of database server address in the ZENworks_Installation_Directory\Novell\ZENworks\conf\datamodel\zdm.xml to point to the new IP address of the first Primary Server.

    2. Change the audit database server address on all the second Primary Servers. On all the second Primary Servers, change the value of audit database server address in the ZENworks_Installation_Directory\Novell\ZENworks\conf\datamodel\zenaudit.xml to point to the new IP address of the first Primary Server.

  4. Remint the server certificate. For information, see Reminting Server Certificates in the ZENworks SSL Management Reference.

  5. (Conditional) If Multizone is configured with this server (whose IP address and DNS name is changed) as Publisher, then after replacing the First Primary Server with the Second Primary Server, update the new IP address and DNS name of this server for all its Subscribers. Perform the following to update the new IP address and DNS name:

    1. Log in to ZENworks Control Center (ZCC) of subscribers.

    2. Navigate to Subscribe And Share > Subscriptions > <subscription_name> > Remote Server > Base URL>Edit.

    3. Update the IP address or Hostname with new IP address or Hostname of the Primary Server (Publisher).

    To update the new certificate:

    1. Navigate to Subscribe And Share > Subscriptions > <subscription_name> > Remote Server > Update Certificate.

    2. Update the certificate.

3.2.2 Zone configured with internal certificate

If you want to change only the DNS name or if you want to change both the IP address and the DNS name of the Primary Server after installing ZENworks 2017, and if the certificates CN has fully qualified DNS configured, perform the following steps to change only the DNS name or to change both the IP address and the DNS name of the Primary Server.

  1. Take a reliable backup of the following on all the Primary Servers in the Management Zone:

  2. If the database is located on the Primary Server whose IP address you changed.

    1. Change the database server address on all the second Primary Servers. On all the second Primary Servers, change the value of database server address in the ZENworks_Installation_Directory\Novell\ZENworks\conf\datamodel\zdm.xml to point to the new IP address of the first Primary Server.

    2. Change the audit database server address on all the second Primary Servers. On all the second Primary Servers, change the value of audit database server address in the ZENworks_Installation_Directory\Novell\ZENworks\conf\datamodel\zenaudit.xml to point to the new IP address of the first Primary Server.

  3. Remint the server certificate. For information, see Reminting Server Certificates in the ZENworks SSL Management Reference.

  4. (Conditional) If your zone includes Intel AMT devices, unprovision and provision the devices.

    For more information about unprovisioning and provisioning Intel AMT devices, see Introducing Intel Active Management Technology in the ZENworks Out-of-Band Management Reference.

  5. (Conditional) If Multizone is configured with this server (whose IP address and DNS name is changed) as Publisher, then after replacing the First Primary Server with the Second Primary Server, update the new IP address and DNS name of this server for all its Subscribers. Perform the following to update the new IP address and DNS name:

    1. Log in to ZENworks Control Center (ZCC) of subscribers.

    2. Navigate to Subscribe And Share > Subscriptions > <subscription_name> > Remote Server > Base URL>Edit.

    3. Update the IP address or Hostname with new IP address or Hostname of the Primary Server (Publisher).

    To update the new certificate:

    1. Navigate to Subscribe And Share > Subscriptions > <subscription_name> > Remote Server > Update Certificate.

    2. Update the certificate.