The Remote Management Agent starts automatically when the managed workstation boots up. The remote operator can initiate a Remote Management session in any of the following ways:
NOTE: The selected user must have logged in to at least one managed workstation before Directory-Based Remote Management is initiated.
You can initiate directory-based Remote Management using either of the following methods:
The following table lists the directions for initiating a Remote Management session.
In ConsoleOne, right-click a user object.
The selected user must have logged in to at least one managed workstation before Directory-Based Remote Management is initiated.
Click Remote Management.
In the Remote Management dialog box:
Select the IP address of the managed workstation which you want to Remotely Manage.
HINT: If the user has logged into the eDirectory through the Middle Tier, the list of IP address will contain the IP address of the Middle Tier. To filter this address, in the console_one_installation_directory\1.2\bin\drishtitype.ini file, add the XTierServerAddresses property and specify the Middle Tier IP addresses. For example, XTierServerAddresses = Middle_Tier_IP_address1, Middle_Tier_IP_address2, ...
Select a Remote Management operation which you want to perform on the selected managed workstation.
Select Directory-Based > OK.
NOTE: The selected user must have logged in to at least one managed workstation before Directory-Based Remote Management is initiated.
Before initiating the Password-based Remote Management, ensure that the following prerequisites are met:
You can initiate Password-Based Remote Management using either of the following methods:
In ConsoleOne, click Tools > Remote Management > Windows.
In the Remote Management dialog box:
Enter or select the IP address or DNS name of the managed workstation with which you wish to initiate a Remote Management session.
Enter the password set by the workstation user on the managed workstation.
Select a Remote Management operation which you want to perform on the selected managed workstation.
In ConsoleOne, right-click a user object.
The selected user must have logged in to at least one managed workstation before Password-Based Remote Management is initiated.
Click Remote Management.
In the Remote Management dialog box:
Select the IP address of the managed workstation which you want to remotely manage.
HINT: If the user has logged into the eDirectory through the Middle Tier, the list of IP address will contain the IP address of the Middle Tier. To filter this address, in the console_one_installation_directory\1.2\bin\drishtitype.ini file, add the XTierServerAddresses property and specify the Middle Tier IP addresses. For example, XTierServerAddresses = Middle_Tier_IP_address1, Middle_Tier_IP_address2, ...
Select a Remote Management operation which you want to perform on the selected managed workstation.
Click Password.
Enter the password set by the workstation user on the managed workstation.
Click OK.
If the managed workstation is configured behind dynamic NAT, the managed workstation cannot be accessed from the management console but the management console can be accessed from the managed workstation. To resolve this problem:
The user at the managed workstation must initiate a request for a Remote Management session to the remote operator by using the Request Session option.
IMPORTANT: Before initiating a Remote Management session from the Remote Management Agent, the remote operator must ensure that ConsoleOne is running on the management console.
To request for a session, the user at the managed workstation must do the following:
The Remote Management Listener listens to the request and notifies the remote operator about it. The remote operator must accept the request and provide the following credentials for the request in the Select Authentication Mode dialog box:
The first instance of ConsoleOne receives the request when a session request is initiated from a managed server to the management console running on a terminal server. None of the ConsoleOne instances will receive the session request until all ConsoleOne instances on the session where ConsoleOne was launched for the first time are closed. To receive the session request, ConsoleOne will have to be launched again on any terminal session.