Desktop Management Server Software Requirements

Although each of the Desktop Management services can all be installed on one machine, your network resources or design might require you to install some components on different servers. This section lists the software requirements for those servers.


Software Requirements for Installing All Components

The following table lists the software configurations that are required on the machine where you install the Desktop Management Server software.

Platform Minimum Software Requirement

NetWare 6
  • Support Pack 4 (minimum)
  • Novell eDirectory® 8.6.2 (minimum), 8.7.1, or 8.7.3 (recommended1)
  • JVM 1.4.1 for NetWare (minimum)
  • LDAP configured and running
  • IP protocol stack bound and available on the server

IMPORTANT:  We strongly recommend that you download and install the version of the NetWare 6 Support Pack that ships in the current Consolidated Support Pack, along with the version of the JVM shipping in the current Consolidated Support Pack. They are designed to work together.

1If this NetWare 6 server will also be running the ZENworks 6.5 Middle Tier Server, you must upgrade eDirectory on the server to version 8.7.3 (recommended).

NetWare 6.5
  • Support Pack 1.1 (minimum)
  • eDirectory 8.7.3 (minimum)
  • LDAP configured and running
  • IP protocol stack bound and available on the server

IMPORTANT:  If NetWare 6.5 SP2 is installed on the server where you authenticate workstations for ZENworks functionality, you cannot administer the eDirectory tree or a server with ConsoleOne 1.3.6 until you upgrade the version of the Novell Client installed on the machine to 4.9 SP2.

Windows 2000
  • Windows Service Pack 4 (minimum)
  • Novell Client 4.9 SP1a installed and configured to use IP only, not IPX
  • eDirectory 8.6.2 (minimum); 8.7.1, or 8.7.3 (recommended)
  • LDAP configured and running
  • The current location of eDirectory should be shared with the name of SYS

    Installing eDirectory to any drive other than C: in combination with the ZENworks 6.5 Imaging components is not supported.

  • IP Protocol Stack must be bound and available on the server
  • If connecting to a ZENworks Middle Tier Server on Windows 2000, both Windows 2000 servers must be members of the Microsoft domain that is running Active Directory*
  • If the Windows 2000 server is functioning as a Windows Terminal Server, it must be run in Remote Admin mode. Application mode is not supported.

Windows Server 2003
  • Novell Client 4.9 SP1a installed and configured to use IP only, not IPX
  • eDirectory 8.7.3 (minimum)
  • LDAP configured and running
  • The current location of eDirectory should be shared with the name of SYS

    Installing eDirectory to any drive other than C: in combination with the ZENworks 6.5 Imaging components is not supported.

  • IP Protocol Stack must be bound and available on the server
  • If connecting to a ZENworks Middle Tier Server on Windows Server 2003, both Windows Server 2003 machines must be members of the Microsoft domain that is running Active Directory
  • If the Windows Server 2003 is functioning as a Windows Terminal Server, it must be run in Remote Admin mode. Application mode is not supported.

Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.3 are included on the Novell ZENworks 6.5 Companion 1 CD. You can obtain the files necessary to create an eDirectory 8.7.x evaluation license diskette from the Novell eDirectory 8.7.x Evaluation License Download Web site.

The most current Novell Client (version 4.9 SP1a or later) is available for download from the Novell Product Downloads Web site.

Support Pack files for NetWare are available from the Minimum Patch List at the Novell Support Connection Web site.

The download for the JVM version 1.4.1 for NetWare 6 is available in the latest Consolidated Support Pack download at the Novell Support Connection Web site.

ConsoleOne 1.3.6 (or later), included on the Novell ZENworks 6.5 Companion 1 CD, must be installed after any NetWare Support Packs are applied.

IMPORTANT:  The Desktop Management Server does not function in an IP-to-IP gateway or in an IPX-to-IP gateway environment.


Software Requirements for Installing Workstation Inventory Only

If you choose to install Workstation Inventory component of Desktop Management Services, you can install it on a separate NetWare 6, NetWare 6.5, Windows 2000 server, or Windows Server 2003 machine.

Platform Minimum Software Requirement

NetWare 6 server

IMPORTANT:  If this NetWare 6 server will also be running the ZENworks 6.5 Middle Tier Server, you must upgrade eDirectory to version 8.7.3 (required minimum).

NetWare 6.5 server

Windows 2000 server

Windows Server 2003

IMPORTANT:  For Windows servers, the server's DNS short name must be the same as the server's name. Either rename Windows servers where the server's name does not match its DNS short name before running the installation, or do not select these servers for installing Workstation Inventory.


Software Requirements for Installing the ZENworks Database Only

If you choose to install the database component of the Desktop Management Server software, you can install it on a separate NetWare 6, NetWare 6.5, Windows 2000 server, or Windows Server 2003 machine.

Component Minimum Hardware and Software Requirements

Database
  • Sybase ASA 8.0.2 is installed automatically when you choose to install the inventory database on:

    NetWare 6 SP3

    NetWare 6.5

    Windows 2000 Server SP4

    Windows 2003 Standard Edition

    Windows 2003 Enterprise Edition

  • Oracle* can be used as an alternative to Sybase.

    Oracle 8.1.7 on Windows 2000 Server SP4

    Oracle9i release 2 on:

    Windows 2000 Server SP4

    Windows 2003 Standard Edition

    Windows 2003 Enterprise Edition

    If you have ZENworks 6.5 Server Management SP2 installed, you can set up Inventory database on SLES 9 SP1 or Solaris versions supported by Oracle.

    If you want to achieve a better scalability of concurrent updates by Storer, you must apply Oracle 9i release 2 Patch 6 or later.

  • MS SQL can be used as an alternative to Sybase:

    (Recommended) MS SQL version 2000 SP3a