Preparing the Workstation or Server for Administering ZENworks

To view, manage, or create a Novell ZENworks Desktop Management object in Novell eDirectory, you need to use ConsoleOne®, a Java*-based, graphical-interface management tool that can be installed and run either on a Windows or NetWare® server you are authenticated to or to a local Windows workstation that can be mapped to the server that is running eDirectory.

NOTE:  ZENworks snap-ins do not load properly on the NetWare server console. We recommend that you do not use the server console to run ConsoleOne for administering Desktop Management snap-ins. Instead, install and run ConsoleOne at a local Windows workstation or use a shortcut on the administration workstation (a Windows workstation) to launch it from the network server where you installed it.

ConsoleOne can view eDirectory objects of ZENworks (for example, workstation objects, application objects, policies, and database objects) and network resources (for example, schema, partitions, replicas) in trees to which you are authenticated.

When you install the Desktop Management Server, you can extend the eDirectory schema to later include several directory objects unique to Desktop Management, including workstations, applications, databases, and policy packages. These objects can be created with ZENworks snap-ins to ConsoleOne, which are installed as .jar files to the \consoleone directory of the server or servers you select.

If you want to configure any component of ZENworks 6.5 Desktop Management, you need to use ConsoleOne to identify the object with which that component is associated and use the ConsoleOne "snap-ins," (displayed as tabs or configuration pages in the object properties) to make the adjustments you want.

The information in this section describes the programs you need to install on the machine (Windows server or workstation) where you will administer ZENworks 6.5 Desktop Management.


Installing the Novell Client

The Novell Client must be installed on the Windows workstation or server where you will be running ConsoleOne to administer ZENworks. This is because ConsoleOne is dependent on the client's NetWare libraries. For more information, see the ConsoleOne 1.3x User Guide at the Novell Product Documentation Web site.

You can find the Novell Client 4.9 SP1 (or later) installation program on the Novell Downloads Web site. For more information about the installation procedure and capabilities of the Novell Client, see the Novell Product Documentation Web site.


Installing ConsoleOne

ConsoleOne 1.3.6 is required for administering ZENworks 6.5 components. The ConsoleOne installation program on the ZENworks 6.5 Companion 1 CD lets you install ConsoleOne files to the local hard drive of a Windows workstation or to the Windows or NetWare server of your choice (provided these servers meet the minimum requirements).

This section includes the following information:


Things to Know When Installing ConsoleOne on a NetWare Server

If you intend to install ConsoleOne 1.3.6 on a NetWare Server, you should be aware of the following facts:

  • Make sure that you specify the install path with a mapped drive letter rather than with a UNC path.
  • If you install or update ConsoleOne on a NetWare server volume, the installation program automatically installs the ConsoleOne files to the public\mgmt\consoleone\1.2 directory on that volume because it assumes the drive is mapped to the root of the volume.
  • Although the installation directory for ConsoleOne is named 1.2, this is misleading. There is no relationship between the installation directory name and the ConsoleOne version, which for ZENworks 6.5 Desktop Management is 1.3.6.
  • If you map-root the drive to a subfolder under the volume, the installation program creates the default path and appends it to the map-rooted path. This causes subsequently installed snap-ins (such as those for Desktop Management) to be ignored by ConsoleOne because they will not be installed to the path from which ConsoleOne is running.
  • ZENworks snap-ins do not load properly on the NetWare server console. We recommend that you do not use the server console to run ConsoleOne for administering Desktop Management snap-ins. Instead, install and run ConsoleOne at a local Windows workstation or use a shortcut on the administration workstation (a Windows workstation) to launch it from the network server where you installed it.


Things to Know When Installing ConsoleOne to a Local Workstation Hard Drive

Although the ConsoleOne installation program lets you install ConsoleOne files to the hard drive of a local Windows workstation, this installation will not include the ZENworks 6.5 Desktop Management snap-ins. To administer ZENworks on a local administration workstation, you need to install the snap-ins after you install ConsoleOne. For more information, see Installing the ConsoleOne Snap-ins.


Installing the ConsoleOne Snap-ins

If you install the ZENworks Desktop Management Server to a NetWare or Windows server, the ZENworks Desktop Management snap-ins are installed to the appropriate location by default. If you installed the Desktop Management Server to a Linux server (that is, an OES or SLES 9 server), neither ConsoleOne nor the ZENworks snap-ins are installed to the server. You need to install ConsoleOne to the hard drive of the local Windows workstation where you will be administering ZENworks Desktop Management. Again, ZENworks Desktop Management snap-ins are installed to the appropriate location on the workstation by default.

NOTE:  Installing ZENworks Desktop Management on a workstation where ConsoleOne has been copied from a server (that is, not installed by the ConsoleOne installation program) will fail because of some default registry settings that are saved as part of the installation. For more information, see TID 10096725 in the Novell Support Knowledgebase.

After you install ConsoleOne, you can install the ZENworks 6.5 Desktop Management snap-ins using either of two methods:


Installing Snap-ins During the Desktop Management Server Installation

Even though the ConsoleOne 1.3.6 installation program lets you install ConsoleOne files to a local hard drive (minor performance enhancements can be achieved by doing so) such an installation does not include the ZENworks Desktop Management Services snap-ins.

You have the option of installing Desktop Management Services snap-ins to your local workstation by selecting Desktop Management Service Snap-ins under the Local Workstation option of the Server Selection page of the Desktop Management Server Installation Wizard.

For more information, see Performing the Full Installation (Including Schema Extension).


Downloading and Installing Snap-ins After the Initial Installation

Use the following instructions to download the ZENworks 6.5 Desktop Management snap-ins as you prepare to install them to ConsoleOne on your local Windows workstation.

  1. Download the ZENworks 6.5 Desktop Management snap-in .zip file from the Novell Download Web page.

  2. Create a temporary directory on the local workstation for downloading the .zip file.

  3. On the Novell ZENworks 6.5 Desktop Management snap-ins download page, click the Proceed to Download button.

  4. Follow the prompts to download the desired ZIP files and copy them into your temporary directory.

You are now ready to install the ZENworks 6.5 Desktop Management snap-ins to ConsoleOne. Use the following instructions to install the ZENworks 6.5 Desktop Management snap-ins from the temporary directory where you either downloaded or copied the snap-in .zip file.

  1. Make sure the instance of ConsoleOne that you want to update is not running.

  2. Open the snap-in .zip file in WinZip and browse for the directory where ConsoleOne is installed on the workstation and unzip the file into that directory.

    By default, ConsoleOne is installed in the ...\consoleone\1.2 directory. Do not leave off the \1.2 part of the path when you specify where to extract the .zip file.

    IMPORTANT:  You must extract the snap-in .zip file to the ConsoleOne_installation directory, or the snap-ins will be copied to the wrong directory structure and will not work. For example, you may have installed ConsoleOne to a different directory path than ...\consoleone\1.2.

  3. If you are prompted to overwrite existing files of the same name in the destination directories, choose "Yes to All," regardless of differences in file dates.

  4. Repeat Steps 2 through 4 for each instance of ConsoleOne that you want to update.