In most Novell® ZENworks® 6.5 Handheld Management installations, you need to install only the ZENworks Handheld Management Server. The Handheld Management Server runs as a service on a Windows* NT*/2000/XP machine (server or workstation). The ZENworks Handheld Management Server is the central point of the ZENworks Handheld Management installation and is responsible for managing communications with all clients and maintaining distribution schedules and distribution results for the installation.
In previous versions of ZENworks for Handhelds, in addition to the ZENworks Handheld Management Server, installation of the Proxy Service software was required on each computer that a handheld device synchronized with. In ZENworks 6.5, the Proxy Service software has been replaced with the ZENworks Handheld Management Access Point or with the Desktop Synchronization Integration software.
The Access Point is a collection of components that is automatically installed on the Handheld Management Server during installation. The Access Point can also be installed on multiple computers to distribute the communication load and to provide better support for WAN configurations. You can install Access Point on additional computers, either on the same LAN or at remote WAN sites. Each handheld device is then configured with the Access Point that it should connect to.
The ZENworks Handheld Management Desktop Synchronization Integration software lets you install desktop software on users' desktops to integrate with Palm HotSync, Microsoft ActiveSync, and RIM Desktop Manager software.
For more information, see Access Point and Desktop Synchronization Integration Software.
You can install the Access Point and Desktop Synchronization Integration software to users' desktop computers by running setup.exe from a network location or using the Application Management component of ZENworks Desktop Management. Additionally, you can populate the setup.iss file with the appropriate settings so that you can perform silent (unattended) installations of both the Access Point or Desktop Synchronization Integration software.
Silent installations allow you to install the software quickly by eliminating the prompts that are normally displayed during installation.
When you use a silent installation, the Access Point or Desktop Synchronization Integration software on each machine is configured identically because each installation is configured based on what is stored in the setup.iss file. For example, each machine will use the same installation path and each machine will connect to the same Handheld Management Server.
If you want to distribute the ZENworks Handheld Management Access Point or Desktop Synchronization Integration software to machines using various platforms (Windows 2000, Windows XP, and so forth), you need to perform the following steps on a machine with that OS platform. Also, the machine you perform the following steps on should have the same or similar configuration as the machines you will be installing the software on.
To create a silent install for the Access Point or Desktop Synchronization Integration software:
Copy the proxy directory from the ZENworks Handheld Management CD to a local or network drive.
If you downloaded the ZENworks Handheld Management software from the Novell Product Downloads page and extracted the file, you should already have the proxy directory on a local or network drive.
The proxy directory contains the setup.exe file to install both the Access Point and Desktop Synchronization Integration software.
To create a silent install for the Access Point, from a command prompt, enter SETUP.EXE -r /accesspoint.
or
To create a silent install for the Desktop Synchronization Integration software, from a command prompt, enter SETUP.EXE -r.
The -r command creates a setup.iss file in the windows directory for Windows XP or in the winnt directory for Windows NT/2000. The setup.iss file contains information to answer the installation prompts during the silent installation.
When you are installing the Access Point or Desktop Synchronization Integration software, you should specify the exact settings you want the installation program to use when installing on users' machines (for example, installation path, Handheld Management Server name, communications settings, and so forth).
For Server communication settings, setup.iss contains the following five entries with default values in the [DLG_TCP_SERVER_CONFIG] section:
[{07E428B8-63D6-48A6-8FD7-B8CD84F8E6E8}-DLG_TCP_SERVER_CONFIG-0]
TCP Port=2398
SSL Port=2402
Enable HTTP=0
Enable SSL=0
Accept Next Root Cert=0
You change the values of these entries, if required, but you must not delete any entries from the file. During the silent installation, these settings overwrite the existing configuration settings. You cannot choose to apply only few entries
The ProxyTask upgrade setup will not read these DLG_TCP_SERVER_CONFIG settings and will not change any of the server communication settings.
NOTE: You must record the setup in the same environment where you are running the setup in the silent mode. For example, if you want to run the silent install on a machine that does not have the ZENworks Handheld Management software installed, then you must perform the record operation on a such machine only.
Copy the setup.iss file from the windows directory (for Windows XP) or from the winnt (for Windows NT/2000) to the proxy directory that you copied in Step 1.
Copy the proxy directory to the network location from which it will be distributed.
You can now run the setup.exe file from the proxy directory in the network location to install the Access Point or Desktop Synchronization Integration software on users' desktop computers.
To install the Access Point, run setup.exe -s /accesspoint.
To install the Desktop Synchronization Integration, run setup.exe -s.
You can also create an Application object using the Application Management component of ZENworks Desktop Management.
When you create the Application object, you should specify setup.exe as the executable to run. In the Parameter field, type -s /accesspoint to install the Access Point or type -s to install the Desktop Synchronization Integration.