Uninstalling the Software on Windows Servers

You must remove the ZENworks Server Management software files from Windows servers.

To remove the software files:

  1. On a Windows NT/2000/2003 server, run REGEDIT, then search for the following key:

    HKEY_LOCAL_MACHINE\Software\Novell\ZENworks

    and review the following entries to find the installation paths:

       PDS Path
       ZENworks Path
       ZWS Path

  2. Click Start, click Run, then enter the following command:

    zenworks\pds\bin\dservices.bat

    This stops the ZENworks Server Management services and unregisters them. This must be done before you can delete ZENworks Server Management directories.

  3. Click OK.

  4. To stop the database, do the following:

    Server Platform Procedure

    Windows NT 4

    Do the following on each applicable Windows NT server:

    1. Open the Control Panel.
    2. Double-click Services.
    3. Stop the Novell Sybase Database service.

    Windows 2000/2003

    Do the following on each applicable Windows 2000/2003 server:

    1. Open the Control Panel.
    2. Double-click Admin Tools > Services.
    3. Stop the Novell Sybase Database service.

  5. Using a file manager, delete the following:

    • All log files created by the Server Policies, Server Software Packages, and Tiered Electronic Distribution components
    • Any working directories that were created in another location besides the \zenworks\pds\ted directory
    • Any working directories that were created in another location besides the \zenworks\pds\smanager directory

    This removes all working files, including Distributions. You should have previously gathered this information in Step 3.a under Uninstalling the eDirectory Objects.

  6. If you want to remove the Policy and Distribution database file (zfslog.db), delete the \database directory.

    WARNING:  Do not delete the \database directory if it is being used by ZENworks for Desktops, Server Inventory, or ZENworks Server Management and Monitoring Services.

  7. Delete the \zenworks\pds directory.

    This deletes the Distributor, Subscriber, and Server Policies software.

    WARNING:  Do not delete the \pds directory if the database file is located there and Server Inventory, Management and Monitoring Services, or ZENworks for Desktops is using it. Instead, delete all directories under \pds, except the \database directory.

    Do not delete the \zenworks directory. It might be shared by other Novell software programs.

  8. Open the Windows registry, then under the following location delete the PDSPath and ZWSPath entries:

    HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\ZENWORKS

    WARNING:  Do not delete the ZWSPath entry if other components of ZENworks Server Management that you are not removing are using ZENworks Web Server.

  9. Repeat Step 2 through Step 8 for each server where ZENworks Server Management was installed.

  10. To remove .cpk and .spk files for the Server Software Packages, locate those files, then delete them.