Installation on NetWare and Windows

This section provides instructions to help you install the Management and Monitoring Services component of Novell ZENworks Server Management to NetWare® and Windows servers.

For more information on understanding and planning your Management and Monitoring Services and for advanced setup and administration, see "Management and Monitoring Services" in the Novell ZENworks 6.5 Server Management Administration Guide

The following topics explain the installation procedure in detail:


Installing the Server Software

  1. If you haven't already done so, log in with Admin or equivalent rights to the target management server and the container containing the target management server.

  2. (Recommended) If Sybase is running on the server on which the database is installed, quit the Sybase engine. To quit Sybase, go to the server console, and enter q on the Sybase screen.

  3. Insert the ZENworks 6.5 Server Management Program CD.

    The startup page appears. If the startup page is not automatically launched after inserting the CD, you can launch it by running winsetup.exe at the root of the CD.

    IMPORTANT:  If you copied the Program CD structure to the installation machine's hard drive, the path between the root of the hard drive and the first CD directory can contain only directory names that conform to the 8.3-character DOS file naming convention. If any long directory names exist in the path, the installation program will not work.

  4. If you have not already done so, extend the schema.

    The schema must be extended on the eDirectory tree where you want to create the ZENworks objects. For more information on how to extend the schema, see Extending the Schema.

  5. Click Management and Monitoring Services > Site Management Services and Agents.

    If you restart the target Management server after you mapped a drive at the workstation, the installation might no longer recognize the mapped drive. Detach the tree from NetWare Connection, disconnect the mapped drive, and remap the volume.

    We recommend that you do not install on the sys: volume of your target Management server.

  6. Click Next at the Welcome screen.

  7. If you agree with the Software License Agreement, click Yes; otherwise, click No then click Exit Setup to exit.

  8. Select the desired ZENworks Server Management components listed in the following table.

    IMPORTANT:  You need Admin or equivalent rights to target servers. Create a shared folder on all Windows 2000/2003 servers where you are installing the ZENworks agents.

    Server Components Install On

    Management Site Services

    Management server

    Server Management Agent

    All NetWare and Windows servers that you want to manage

    Traffic Analysis Agent

    One server (NetWare or Windows 2000/2003) per segment

    Advanced Trending Agent

    All NetWare, Windows, and Linux servers that you want to manage

  9. Click Next.

  10. Select a NetWare server to a management site server, specify the location (volume and path) where the software should be installed, then click Next.

  11. Enter the license code if you have not already done so when extending the schema, then Click Next.

  12. Specify the database file path.

    IMPORTANT:  If the selected server has RAM of 4 GB or more, the following error message might be displayed: "Management Site Server requires a minimum of 512 MB of RAM for proper functioning. The server you have selected does not have 512 MB of RAM." Ignore the message.

  13. If you are installing Management and Monitoring Services for the first time, select the option to provide the copy of the empty database files.

    If you want to copy Management and Monitoring Services Novell ConsoleOne® snap-ins to the Management Site Server ConsoleOne, select the option to copy the ConsoleOne snap-ins to the Management Site Server.

  14. If you do not need to reconfigure your discovery parameters beyond the default settings (for example, using SNMP community names other than PUBLIC), start the autodiscovery process and the back-end services:

    1. To start the autodiscovery process, select Start the Autodiscovery Process.

    1. To start the back-end services, select Start the Backend Services on the Server.

  15. Specify a name for the service locator object and specify the context.

    Other management objects also need to be created in this context. If multiple management sites are used, specify a context that is readily accessible. The default name and context are provided based on the Management server you selected in Step 10.

  16. Click Next.

  17. If you selected to install only Server Management Agent, Traffic Analysis Agent, or Advanced Trending Agent in Step 8, you need to select the site server or specify the IP address, which is used for updating the destination of the traps.

  18. Select the NetWare and Windows 2000/2003 servers, the agents to install on each server, and the destination folder for the software, then click Next.

  19. Review the summary list of selections you made in the preceding steps. To change a setting, click Back. Otherwise, click Finish to start the installation.

    For Managed servers on NetWare, the ZENworks agents are automatically started. For Managed servers on Windows 2000/2003, you must restart Windows 2000/2003 after you install the agents.

    IMPORTANT:  1) If you have selected to install the Advanced Trending Agent on a NetWare server, you must restart the NetWare server after installation has completed. To restart the server, enter restart server at the command prompt.

    2) If you have selected to install any of the Management and Monitoring Services agents on a NetWare server that is a Management Site Server, you must restart the Management site server after installation has completed. To restart the server, enter restart server at the command prompt.

  20. If you chose not to start all the back-end services and the autodiscovery process during installation, you need to manually start the back-end services and the autodiscovery process after the installation is completed. To manually start the services, enter startmms at the command prompt.

  21. Continue with the next applicable section:


Installing the ConsoleOne Snap-Ins

You can install multiple management consoles for accessing data on a management server. You must have Admin rights to the workstation to install the management console software on a Windows 2000/XP workstation.

To install the ZENworks Server Management ConsoleOne software:

  1. If you want to install to a remote server, you need to log in as an administrator or a user with Admin equivalent rights.

  2. Insert the ZENworks 6.5 Server Management Program CD.

    If the startup page is not automatically launched after inserting the CD, you can launch it by running winsetup.exe at the root of the CD.

  3. Click Management and Monitoring Services > Site Management ConsoleOne Snap-ins.

  4. Specify a destination folder for the snap-ins or click Next to accept the default destination folder.

    The snap-in files are installed.

  5. Select to view the Readme file, then click Finish.

  6. Continue with Post-Installation Tasks.


Post-Installation Tasks

After installing the Novell ZENworks Management and Monitoring Services software to NetWare, Windows, and Linux servers, perform the following tasks:


Starting the Management Console

You can begin using the management console to manage and monitor your network after you have started the management server.

To start the management console:

  1. Log in to the eDirectory tree containing the Management server.

  2. To start ConsoleOne, click ZfS Console in the ZfS Program Group on the Windows Start menu.

  3. Start Management and Monitoring Services, then click ZfS Sites to begin managing your network.

    HINT:  If you did not start the autodiscovery process and the back-end services during installation, you cannot expand the site and use the Atlas view until you complete the discovery process. To manually start the services on NetWare, at the command prompt enter startmms.

  4. Expand the site, click Atlas, then click Atlas View.

    or

    Click the + sign to expand the view.


Installing the ODBC Drivers

Before running the Management and Monitoring Services reports you must make sure that the appropriate ODBC client for Sybase on the machine running ConsoleOne. The ODBC driver is automatically configured on the machine when you invoke the report

To install the ODBC driver for the Sybase database,

  1. In the Novell ZENworks 6.5 Companion 2 CD, open the \database drivers directory.

  2. Follow the instructions in the ODBCreadme.txt file in the \database drivers directory. The information helps you to set up the address of the Sybase database and verify that you can make a connection.

  3. Make sure that at least MDAC 2.6 SP1 (Microsoft Data Access Component) is installed particularly on a Windows NT machine for running Crystal Reports. Check the version of MDAC on your box: select Control panel > ODBC Data sources > the About tab pane. The minimum version required is 3.520.7326.0. If the version you have does not match the minimum requirement, you need to upgrade the ODBC core components by downloading from Microsoft site.