Possible Cause: The router connecting the network segment is not discovered.
Action: Check if the router connecting the segment is discovered. For more information, see My router is discovered as an IP workstation.
Possible Cause: The scope is set in such a way that the network segment cannot be discovered.
Action: You need to set the scope. For more information, see "Changing the Discovery Scope" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Possible Cause: Discovery has not run for a sufficient time.
Action: If the network is very large, NetExplorer takes longer to discover the information about the segment. You can use file-based discovery to obtain information about the machine discovered . For information, see "File-Based Discovery" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Action: To discover the segment, install the Traffic Analysis Agent on the network segment and configure the agent in NXPCON . For more information, see "Specifying Traffic Analysis Agents to Be Queried by NXPLANZ" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.