Novell Doc: Novell ZENworks 7 Desktop Management Administration Guide

70.9 Generating Remote Management Reports

You can run reports to gather Remote Management information from the Inventory database.

The Remote Management information is taken from the Inventory database you configure.

You can print or export the report as desired. Remember that any reports you generate are empty if you have not configured ZENworks 7 Desktop Management to start populating the Inventory database with the data you want.

This section covers the following sections:

70.9.1 Prerequisites for Generating Remote Management Reports

Before running the inventory reports you must perform the following tasks:

Configure the Inventory database. For more information, see Section 77.1.1, Configuring the Inventory Database.

The Remote Management reports always use the Inventory database you configured as the data source for your reports unless you change it later as described in Section 77.1.1, Configuring the Inventory Database.
Before running the inventory reports you must make sure that the appropriate ODBC client for Sybase, Oracle, or MS SQL is installed on the machine running ConsoleOne. The ODBC driver is automatically configured on the machine when you invoke the Inventory report. For more information on how to configure the ODBC client, see Installing the ODBC Drivers in Post-Installation in the Novell ZENworks 7 Desktop Management Installation Guide.

70.9.2 Generating a Remote Management Report

In ConsoleOne, configure the database through Tools > ZENworks Inventory > Configure DB.
Click Tools > ZENworks Reports.
From the Available Reports list, double-click RM Audit Reports, then click Remote Management Report.

The description for the report is displayed on the right side of the screen.
Specify the selection criteria.

Date of Operation: Specify a date when the Remote Management operation occurred. All the records of the Remote Management operation subsequent to the specified date are listed.

Console DN: Specify the Distinguished Name (DN) of the workstation that the remote operator uses to remote access the managed workstation.

Console User DN: Specify the DN of the remote operator.

Target Workstation DN: Specify the DN of the managed workstation.

Operation: Select the Remote Management operation for which you want to generate the report.

Operation Status: Select the status of the selected Remote Management operation.

In the Reporting dialog box, you can use an asterisk (*) as a wildcard. The wildcard character can be used for character data only.

The following table lists examples of wildcards.

Example

Specifies to Include

*

All items

wNT*

All items starting with “wNT”

wNTcpq.xcorp

The single named item, in this case a workstation
Click Run Selected Report.

A status box appears displaying the progress of the report generation. When the report is generated, it appears in the viewer. Use the buttons on the toolbar to page through, print, or export the report.

Example	Specifies to Include
*	All items
wNT*	All items starting with “wNT”
wNTcpq.xcorp	The single named item, in this case a workstation

70.9.3 Printing a Remote Management Report

Generate and view the report.
To change the default settings of the Printer, click the Printer Setup icon and modify the settings.
Click the Printer icon.

70.9.4 Exporting a Remote Management Report to a File

Generate and view the report.
On the toolbar, click the Export Report icon.
In the dialog box, specify the location and file format, then click OK.
Browse for and select the directory where you want to save the exported file.
Click OK.