To run an application from a terminal server, users must have a terminal server user account (either a local user account or a domain user account) and an eDirectory user account. The terminal server user account must provide sufficient file system access to run the applications being hosted on the terminal server. Typically, this requires the user to be a member of the Terminal Server User, Power User, or User group.
In addition, if users are running Application Launcher from the terminal server, the terminal server user account must provide file system access to the Application Launcher files (by default, installed in the c:\program files\novell\zenworks directory)
Application Launcher supports multiple users logging in to a terminal server through the same user account. However, if users log in through the same terminal server user account at the same time, you should be aware of the following issues:
All users must also be logged in to eDirectory through the same eDirectory user account. Otherwise, Application Launcher only displays the applications and uses the configuration settings for the last user who starts or refreshes Application Launcher.
All users need to be running Application Launcher. If one or more users is not, the application icons (distributed by Application Launcher) disappear from the desktop and Quick Launch bar of all users. The icons remain in the Application Launcher windows and the System tray. A workaround is to configure each Application object so that Application Launcher only displays the application icons in the Start menu, System Tray, and Application Launcher windows.
Set the option to (ConsoleOne > User object > tab > page > button > tab). This restricts Application Launcher from removing application icons when a user exits Application Launcher. For additional information, see Configuring User Settings.