Create a policy for registered workstations. Use the same image-selection logic as the policy for new (unregistered) workstations. For more information, see Section 58.2, Defining an Imaging Policy for Registered Workstations (Workstation Policy).

When a workstation needs to be fixed, have the user back up any files to the network that he or she wants to keep.

Flag the Workstation object in eDirectory using Novell ConsoleOne® to receive an image the next time it boots. For more information, see Section 59.5, Performing an Automatic Imaging Creation or Restoration.

If it’s a newer workstation (with a ZENworks partition or PXE-enabled), the user should boot the workstation from the ZENworks partition or ZENworks Imaging server. If you are using Preboot Services, make sure that Desktop Management Preboot Services (PXE Support) is installed on your ZENworks Imaging server. For more information, see Section 56.0, Using ZENworks Desktop Management Preboot Services.

or

If it’s an older workstation (without a ZENworks partition), the user should boot the workstation with the imaging boot CD or DVD.

After the image is laid down, restore any user files that are backed up to the network.