Make sure the Support Pack 1 Desktop Management Agent is installed on any workstations where you want to use BITS.

The Support Pack 1 Desktop Management Agent must be installed on each workstation that will use BITS to transfer applications to the workstation. Versions of the Desktop Management Agent prior to Support Pack 1 do not support BITS. If necessary, see Installing and Configuring the Desktop Management Agent in the Novell ZENworks 7 Desktop Management Installation Guide for instructions about installing the Support Pack 1 Desktop Management Agent.

Install BITS v2.0 (minimum requirement) on any workstations where you want to use BITS.

BITS v2.0 is already included in Microsoft Windows XP SP2. You do not need to install it on Windows XP workstation with SP2 or newer installed.

For workstations with Windows XP, Windows XP SP1, or Windows 2000, you can download BITS v2.0 from Microsoft Support.

Make sure BITS is running on the workstations.

BITS is a Windows Service. You can verify that it is running by viewing Services under the Administrative Tools in the Windows Control Panel.

Make sure that BITS has the required network file system rights to access the application files it will transfer.

BITS requires the same access as Application Launcher to transfer files from a network server. If Application Launcher can transfer files, BITS will be able to. For more information about the required file system access, see Section 23.0, Novell Application Launcher: Managing Authentication and File System Access.

Continue with the next section, Enabling Application Launcher to Use BITS.