IMPORTANT:
Complete the following tasks to verify whether the upgrade was successful:
For the Software Package Distribution method, determine which components of the software package are installed successfully by using one of the following methods:
iManager: Use the Tiered Electronic Distribution view in iManager to see information for every software package that was installed.
Reports: If you use Tiered Electronic Distribution for installation, use Server Management reporting to verify the success or failure of individual components of a software package.
Log files: For NetWare and Windows, use the ted.log file to verify the success or failure.
Linux: Enter the following command in an XTerm window:
rpm -qa |grep novell-z
Review each entry that is listed to verify the string “7.0.1” is listed for the running process. This is the correct version for ZENworks 7 Desktop Management with SP1.
You can also review the log file at /usr/tmp/zsm71_polydist/zdmup.log.
For the Standalone Package Processor method, determine which components of the software package are installed successfully by reviewing the following log files:
Linux: /usr/tmp/standalone.log
NetWare: sys:\temp\standalone.log
Windows: c:\temp\standalone.log
When using the package process cpk_name command to process each CPK, determine which components of the software package are installed successfully by reviewing the following log files:
Linux: /var/opt/novell/log/zenworks/zfsstartup.log
NetWare: installation_volume\zenworks\zfsstartup.log
Windows: installation_drive\zenworks\zfsstartup.log
If a component fails to be upgraded, resolve why it failed and reapply the CPK.
Each software package can consist of several components. It is possible that some of these components can be successfully installed and others fail. For example, on servers that do not meet a particular CPK’s installation requirements, these servers are not properly upgraded by that CPK.
Continue with Section 34.5.2, Verifying That the Servers Have Been Upgraded.
Complete the tasks in each of the following sections for the platforms where you upgraded ZENworks Desktop Management:
At the NetWare server’s main console prompt, enter the following command:
ZENworks_installation_volume:zenworks/zfdversion
The zfdversion command also writes the listing of ZENworks .jar files and their dates to
volume:\zenworks\zfdversion.log
View the current ZENworks Desktop Management version information.
If the upgrade to version 7 was successful, it should read:
ZENworks Desktop Management - 7
If the version is not correct, reapply the upgrade CPK; otherwise, you are finished with this platform.
On the Windows server, run \zenworks\zfdversion.bat.
This creates a zfdversion.log file in the \zenworks directory.
Open the log file to view the current ZENworks Desktop Management version information.
If the version is not correct, reapply the upgrade CPK; otherwise, you are finished with this platform.
On a Linux server in an XTerm window, enter the following command:
/opt/novell/zenworks/bin/ZDMstart status
Review the listing to verify that the ZENworks Desktop Management services are listed and that their daemons are running.
If the version is not correct, reapply the upgrade CPK; otherwise, you are finished with this platform.