5.18 Roll-Up Scheduler Error Messages

501: Unable to start the Roll-Up Scheduler for the server

Source: ZENworks Desktop Management; Workstation Inventory; Roll-Up Scheduler
Severity: Critical
Possible Cause: The attributes for the server's Scheduler policy in eDirectory are invalid.
Action: Do the following:

  1. Stop the Inventory Services on the server. For more information, see Starting and Stopping the Inventory Service in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

  2. Delete the existing Roll-Up policy and create the policy again. For more information, see Configuring the Roll-Up Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

  3. Start the Inventory Services on the server. For more information, see Starting and Stopping the Inventory Service in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

If the problem persists, contact Novell Support.

502: Unable to refresh the Roll-Up Schedule for the server

Source: ZENworks Desktop Management; Workstation Inventory; Roll-Up Scheduler
Severity: Critical
Explanation: The attributes for the server's Scheduler policy in eDirectory are invalid.
Action: Do the following:

  1. Stop the Inventory Services on the server. For more information, see Starting and Stopping the Inventory Service in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

  2. Delete the existing Roll-Up policy and create the policy again. For more information, see Configuring the Roll-Up Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

  3. Start the Inventory Services on the server. For more information, see Starting and Stopping the Inventory Service in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

If the problem persists, contact Novell Support.