5.8 Custom Scan Editor Error Messages

Unable to import the Custom Scan file. This file is not a valid file for Custom Scan Editor

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Explanation: If you have a large number of software applications that you want to specify for software scanning, you can create a Custom Scan file and later import the file.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Possible Cause: The entries in the file are not valid or the file is not a valid text file.
Action: Ensure that you specify a valid Custom Scan file. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

Total number of application entries in the Custom Scan file is missing

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Explanation: If you have a large number of software applications that you want to specify for software scanning, you can create a Custom Scan file and later import the file.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Possible Cause: The total number of application entries in the file are not valid or the file is not a valid text file.
Action: Re-create a valid Custom Scan file. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

Total number of column entries in the Custom Scan file is missing

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Explanation: If you have a large number of software applications that you want to specify for software scanning, you can create a Custom Scan file and later import the file.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Possible Cause: The total number of column entries in the file is not valid or the file is not a valid text file.
Action: Re-create a valid Custom Scan file. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

The Custom Scan file is corrupted

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Action: Re-create a valid Custom Scan file. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Unable to open the selected file

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Possible Cause: The file is in use or locked by some other application.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: Ensure that the file is not in use by any other application.

Unable to export the data

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Informational
Possible Cause: An input-output error occurred while writing to the file.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: If the file exists, delete the file and retry the export operation with a different filename.

The Custom Scan Editor is unable to get the data from Novell eDirectory

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Explanation: The Custom Scan data is stored in eDirectory. The Custom Scan Editor program is unable to access the directory services.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: Ensure that the time synchronization has been set within a radius of 2 seconds.

The Custom Scan Editor is unable to write the data to Novell eDirectory

Source: ZENworks Desktop Management; Workstation Inventory; Custom Scan Editor
Severity: Warning
Explanation: The Custom Scan data is stored in eDirectory. The Custom Scan Editor program is unable to access the directory services.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: Ensure that the time synchronization has been set within a radius of 2 seconds.