The following sections help you understand the requirements for each component of a ZENworks Handheld Management installation and give you additional information to consider as you plan for and install ZENworks Handheld Management:
ZENworks Handheld Management requires Novell eDirectory™ 8.7 or later, and Novell ConsoleOne® 1.3.6 or later.
For more information about eDirectory, see the Novell eDirectory Web site.
For more information about ConsoleOne, see ConsoleOne on the Novell Management Consoles Web site.
The ZENworks 7 Companion 1 CD contains the ConsoleOne and the eDirectory software.
The machine with the ZENworks Handheld Management Server should meet the following requirements:
Windows 2000 server with Service Pack 4 or later installed, or Windows Server 2003
A Pentium* or higher processor
30 MB of disk space at the time of installation
A minimum of 128 MB of RAM
The Novell Client™ if you want to access Novell NetWare® volumes to store application data or retrieved files
For step-by-step installation information, see Section 2.3.1, Installing the ZENworks Handheld Management Server.
The machine with the ZENworks Handheld Management Access Point software should meet the following requirements:
Windows 2000 server with Service Pack 4 or later installed, or Windows Server 2003
A Pentium or higher processor
30 MB of disk space at the time of installation
A minimum of 128 MB of RAM
For more information, see Section 2.3.2, Installing the ZENworks Handheld Management Access Point on Additional Computers.
ZENworks Handheld Management supports handheld devices running the following:
BlackBerry devices:
Palm OS version 3.5 or later
Windows CE version 2.11 or later, including Pocket PCs
Windows CE.Net 4.2 devices such as Symbol PPT 8800 and Denso BHT-200
Windows Mobile 5 such as Dolphin 7850 devices.
Windows Mobile 6
Windows CE 3.0 device (Zebra PS2100T)
Windows CE 6.0 device (HP 5540T)
The handheld client is the ZENworks Handheld Management component that is installed on each managed handheld device in your system. The handheld client installs applications, collects software and hardware inventory for each device, and enforces policies.
ZENworks Handheld Management provides the following types of handheld clients:
The Windows CE IP client is the software that manages Windows CE devices. The Windows CE IP client can be installed on Windows CE devices running Windows CE version 2.11 and later (including Pocket PCs), or Windows CE.Net 4.2 devices such as Symbol PPT 8800 and Denso BHT-200.
For more information, see Section 2.4.1, Installing the Windows CE IP Client.
The Palm OS IP client is the software that manages Palm OS devices that use IP instead of third-party software to synchronize. The Palm IP client can be installed on Palm OS devices running Palm OS version 3.5 and later.
For more information, see Section 2.4.2, Installing the Palm OS IP Client.
If you are using Palm HotSync to synchronize Palm OS devices, you should install the Desktop Synchronization Integration Software. For more information, see Section 2.1.5, Desktop Synchronization Integration Software Requirements.
The RIM BlackBerry client is the software the manages BlackBerry devices communicating over the BlackBerry wireless network. The RIM BlackBerry client can be installed on BlackBerry 850/857 devices using the DataTAC network and BlackBerry 950/957 devices using the Mobitex network.
For more information, see Section 2.4.3, Installing the RIM BlackBerry Client.
The Novell ZENworks 7 Handheld Management Agent for Java BlackBerry Devices is the software for extending ZENworks Handheld Management capabilities to Java-based Blackberry devices. The Novell ZENworks 7 Handheld Management Agent for Java BlackBerry Devices can be installed on BlackBerry 6000, 7000, and 8000 series devices.
For more information, see Section 2.4.4, Installing the Java-Based BlackBerry Client.
The machine with the ZENworks Handheld Management Desktop Synchronization Integration Software should meet the following requirements:
Windows 2000 server or workstation with Service Pack 4 installed, Windows XP Professional workstation with Service Pack 2 installed, or Windows 2003
A Pentium or higher processor
20 MB of disk space at the time of installation
A minimum of 64 MB of RAM
One of the following third-party synchronization software packages must be installed for devices to synchronize:
Palm HotSync Manager, version 3.0 or later
Microsoft ActiveSync, version 3.1 or later
If you use ActiveSync to manage your Windows CE devices, Internet Explorer 4.0 or later must be installed before installing the Desktop Synchronization Integration Software on the computer.
For more information about configuring synchronization packages for use with ZENworks Handheld Management, see Section 2.4.5, Installing Desktop Synchronization Integration Software.
If computers on which the ZENworks Handheld Management Access Point is installed are connecting from outside of a firewall (for example, from the Internet) to the ZENworks Handheld Management Server, the following information might be useful in configuring your firewall.
The ZENworks Handheld Management Access Point connects to the ZENworks Handheld Management Server using TCP port 2398. ZENworks Handheld Management IP agents on handheld devices connect using TCP port 2400. Your firewall should be configured to allow these incoming connections.
Additionally, for optimum performance, the firewall should allow outgoing UDP packets (from the ZENworks Handheld Management Server to ZENworks Handheld Management Access Point machines) on UDP port 2398.
If you enable HTTP encapsulation, configuring your firewall is not necessary because data transmitted is converted into an HTTP format so that it can pass through routers that specifically block non-HTTP traffic. For more information, see Section A.0, Configuring SSL and HTTP Settings.