The following sections provide an overview of the key components of ZENworks Handheld Management:
ConsoleOne is the administration tool for ZENworks Handheld Management. ConsoleOne lets you perform policy-based handheld device management. It also lets you view all hardware and software inventory (both for a specific device or for all of the devices in your system); build queries, and view reports; and remotely control or view the handheld devices.
The ZENworks Handheld Management Server runs as a service on a Windows machine. The ZENworks Handheld Management Server is the central point of the ZENworks Handheld Management setup and is responsible for managing communications with all clients and maintaining distribution schedules and distribution results for the setup.
The handheld client is a ZENworks Handheld Management component that can be installed on BlackBerry, Palm OS, and Windows CE devices.
The handheld client installs applications, collects software and hardware inventory for each device, and enforces policies.
Handheld devices do not directly communicate with the ZENworks Handheld Management Server service. Instead handheld devices communicate with the ZENworks Handheld Management Access Point, which then communicates with the ZENworks Handheld Management Server service.
When you install the ZENworks Handheld Management Server using the installation program, the ZENworks Handheld Management Access Point is automatically installed on the same computer.
Depending on your environment, however, you can also install the ZENworks Handheld Management Access Point on other computers running Windows that communicate through TCP/IP with the ZENworks Handheld Management Server. For example, you might want to install the ZENworks Handheld Management Access Point on additional computers to distribute the communication load and to provide better support for WAN configurations. The ZENworks Handheld Management Access Point manages application and policy delivery and sends results of application installations and policy enforcements back to the ZENworks Handheld Management Server.
The ZENworks Handheld Management Desktop Synchronization Integration Software is required on machines where handheld devices cradle or synchronize using Microsoft* ActiveSync or Palm HotSync. If handheld devices can connect wirelessly or via an Ethernet cradle to the ZENworks Handheld Management Access Point, the Desktop Synchronization Integration is not required.
The Desktop Synchronization Integration Software is also required on machines if you want to use ZENworks Handheld Management to distribute software to BlackBerry devices. The Desktop Synchronization Integration Software is required for Palm OS devices that do not support TCP/IP communications.
When you install the ZENworks Handheld Management Server or the ZENworks Handheld Management Access Point using the installation program, the ZENworks Handheld Management Desktop Synchronization Integration Software is automatically installed on the same computer.