20.2 Understanding Remote Management for Windows Servers

Figure 20-1 depicts the functionality of the ZENworks 7 Remote Management, which is explained below:

Figure 20-1 Remote Management Functionality

To remotely manage a server, the ZENworks 7 Remote Management Agent component must be installed on that server. For more information, see Policy-Enabled Server Management Installation in the Novell ZENworks 7 Server Management Installation Guide.

The Remote Management Agent starts automatically when the managed server boots up. The agent password can be set either by the administrator during the Remote Management installation or by the user at the managed server after the installation. The remote operator would be required to enter the password when he or she initiates a Remote Management session with a managed server. On successful verification, the Remote Management session proceeds and the Viewing window is displayed on the management console.

The user at the managed server can change the agent password. In such a case, the new password will have to be communicated to the remote operator. It is recommended that the password be changed frequently to prevent it from being compromised. For more details on how to set up a new agent password or change the existing agent password, see Setting Up the Agent Password at the Managed Server.