2.3 Storer Error Messages

101: Invalid username or password

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Explanation: The username and password for the Inventory database are configured in the database object. The Storer logs in to the database with the specified username and password.
Possible Cause: The username and the password do not match the details in the Inventory database.
Action: Ensure that the username and password for the database object match the details in the Inventory database.

102: Unable to load the database driver file

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Possible Cause: The driver files required by the Storer are missing or incompatible
Action: Do the following:

If the problem persists, contact Novell Support.

104: Unable to connect to the database server

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Possible Cause: The network is either down or the IP address is not reachable.
Action: Ensure that the database server is reachable with the specified IP address. Ping the server to check the connectivity of the server.
Possible Cause: The Inventory database is not up and running.
Action: Ensure that the Inventory database is up.

105: Database connection failed

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Possible Cause: The Inventory database is not up and running.
Action: Ensure that the Inventory database is up. Wait until the database connection is successfully re-established.

107: This scanned file is corrupt. Unable to store in the database

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Informational
Explanation: The scan data file (.str) contains invalid data. The Storer enforces a full scan on the inventoried servers that are directly attached to the Inventory server.
Action: If the problem persists, contact Novell Support.

108: The Database is not initialized as it is being upgraded

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Informational
Explanation: The database is not ready for use, so the Storer waits until the Upgrade Service upgrades an earlier version of ZENworks Inventory database to ZENworks 7 Server Management.

This message is displayed at the Inventory server until the database is upgraded.

Action: If the problem persists, contact Novell Support.

109: This scanned file is not in sequence with the previous one

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Informational
Explanation: The scan data file (.str) contains invalid data. The Storer will enforce a full scan on the inventoried servers that are directly attached to the Inventory server.
Action: If the problem persists, contact Novell Support.

110: Data instance in the scanned file is not found

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Informational
Explanation: The scan data file (.str) contains invalid data. The Storer will enforce a full scan on the inventoried servers that are directly attached to the Inventory server.
Action: If the problem persists, contact Novell Support.

141: Unable to read mapping file. Map.ser is missing or corrupted

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Explanation: One of the data files that the Storer requires is missing or corrupted.
Action: Reinstall the Inventory server. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.

142: Unable to read association file. Association.ser is missing or corrupted

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Explanation: One of the data files that the Storer requires is missing or corrupted.
Action: Reinstall the Inventory server. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.

143: The database directory (dbdir) does not exist

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Explanation: The Storer stores the scan data from the .str files located in the dbdir directory to the Inventory database. This error occurs if the dbdir directory does not exist on the Inventory server.
Action: Ensure that the directory path of the scandir directory specified in the Inventory Service object property page exists on the Inventory server. For more information on how to access the Inventory Service object, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Also, ensure that dbdir exists in the scandir directory.

152: Unable to store the rolled-up scan data

Source: ZENworks Server Management; Server Inventory; Storer
Severity: Critical
Possible Cause: The .zip file is corrupted because the .zip filename is not of the valid format or the contents of the zip file are corrupted.
Action: Contact Novell Support.