Is the installation of Server Inventory successful?
Source:
ZENworks Server Management; Server Inventory; Installation
Action:
During the Server Inventory installation, choose to view the installation log files.
After installation, you can also check the log files in the c:\documents and settings\administrator\local settings\temp direcory to ensure that no errors are reported.
Action:
Check to see if the Inventory Service object is created. In Novell eDirectory™, check if the container having the NCP™ server object contains the Inventory Service object (Inventory Service_server_name_).
Action:
Check to see if the Scan directory (scandir) is created and shared on the Inventory server and has the required rights.