2.8 Inventory Report Error Messages

Unable to log into the database. Ensure that the ODBC driver is installed properly

Source: ZENworks Server Management; Server Inventory; Reporting
Severity: Critical
Explanation: ZENworks Reports uses ODBC for connecting to the Sybase or Oracle inventory database. The ODBC client should be installed on the machine running ConsoleOne.

The error occurs if the specific ODBC client required to connect to the Sybase or Oracle inventory database is not installed.

Action: If your inventory database is running on Sybase or Oracle, you must install the recommended ODBC client on the machine. For more information, see Installing the ODBC Drivers in Policy-Enabled Server Management Installation in the Novell ZENworks 7 Server Management Installation Guide.
Action: If your inventory database is running on MS SQL, ignore this message for the first time, and continue by clicking the Run Selected Report button. If the problem persists, contact Novell Support.

ZENworks Reporting requires Microsoft Data Access Component (MDAC) version 2.6 or later. You must install the recommended MDAC version

Source: ZENworks Server Management; Server Inventory; Reporting
Severity: Critical
Possible Cause: The recommended MDAC version is not installed
Action: You must install MDAC version 2.6 or later. You can download it from the Microsoft* Web site.
Possible Cause: The ZENworks database is not synchronized with the Inventory ConsoleOne snap-ins for ZENworks 7 Server Management.
Action: Install and use the Inventory ConsoleOne snap-ins for ZENworks 7 Server Management to view the data from the ZENworks database. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.