2.18 Inventory Agent Error Messages on NetWare Servers

2070: Inventory Agent execution will not proceed. Ensure that the SYS:\\SYSTEM\\INVSCAN working directory exists

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: The Inventory Agent is unable to create the invscan directory.
Action: Ensure that there is sufficient disk space on the inventoried server. Also, ensure that you have Write rights to the sys:\system directory on the inventoried server.

2071: Unable to initialize the Inventory Agent’s critical settings. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Reschedule the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2072: Unable to initialize the Inventory Agent’s directory references. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the sys:\etc and sys:\system directories on the inventoried server.

2073: Unable to initialize the Inventory Agent’s alternate directory references. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the sys:\etc and sys:\system directories on the inventoried server.
Action: If the problem persists, contact Novell Support.

2074: Unable to verify the Inventory Agent’s installation. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the sys:\etc and sys:\system directories on the inventoried server.
Action: If the problem persists, contact Novell Support.

2075: Unable to read the Inventory Agent’s settings from the INVSETUP.INI file. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the invsetup.ini file has been tampered with.
Action: Ensure that the invsetup.ini file exists in the sys:\system directory on the inventoried server.

2077: An internal error occurred. Unable to get the Inventory Agent’s policy handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the installation has been tampered with.
Action: Reinstall the Inventory Agent. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.
Action: If the problem persists, contact Novell Support.

2078: Unable to retrieve policy information. The Inventory scanning will terminate unsuccessfully

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution. The invscan.int file is not created or has been tampered with.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.

2079: An internal error occurred in the Inventory Agent’s policy handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2080: An internal error occurred. Unable to get the Inventory Agent’s input handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2081: Unable to get the input information required for the Inventory scanning

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2082: An internal error occurred in the Inventory Agent’s input handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2083: Unable to name the .str file. The Inventory scanning results will not be available

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution because the STR references could not be initialized.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2084: The Inventory scanning results have been successfully transferred through a .str file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Informational
Explanation: The scanning procedure completed successfully and the results have been sent to the Inventory server for processing.

2085: Unable to transfer the Inventory scanning results through the .str file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The Scan Collector is not running on the Inventory server.
Action: Ensure that the Scan Collector is running on the target Inventory server. For more information, see Understanding the Inventory Service Manager in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.

Possible Cause: There is a problem with the network connections.
Action: Check network support of the inventoried server and ensure that required TCP/IP configuration is done.
Action: Run the Inventory Agent in the debug mode and refer to the sys:\system\invscan\invagentstrtransfer.log file on the inventoried server for details.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2086: An internal error occurred in the Inventory Agent’s output handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2087: An internal error occurred, unable to get the Inventory Agent’s output handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Action: If the problem persists, contact Novell Support.

2088: The Inventory scan has been disabled by policy

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Informational

2089: The Inventory Agent’s scanning procedure successfully completed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Informational
Explanation: The inventory scanning procedure has completed but the results are yet to be sent to the Inventory server.

2090: The Inventory Agent’s scanning procedure failed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the scanning procedure.
Action: Run the Inventory Agent in the debug mode and refer to the invagent.log and invnatve.log files located in the sys:\etc directory for details on the inventoried server.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2091: Unable to delete the Inventory Agent’s intermediate file

Source: ZENworks Server Management; Inventory Agent on NetWare servers
Severity: Warning
Possible Cause: An error occurred in the Inventory Agent execution but the Inventory Agent might recover to send results to the Inventory server.
Possible Cause: The intermediate file has been tampered with.
Action: Contact Novell Support.

2092: Unable to initialize the Inventory Agent. For more information, see the ZENworks 7 Server Management error message documentation at http://www.novell.com/documentation

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the installation has been tampered with.
Action: Reinstall the Inventory Agent. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2093: Unable to create the Inventory Agent’s intermediate files. For more information, see the ZENworks 7 Server Management error message documentation at http://www.novell.com/documentation

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that there is sufficient disk space.
Action: Ensure that you have Write rights to the following directories: sys:\etc and sys:\system.

2094: An error occurred in scheduling the Inventory scan

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The scanning procedure does not execute using sys:\system\invagentstart.ncf.
Action: Run the Inventory Agent in the debug mode and refer to the invagentpolicyenforcer.log and sys:\etc\invagent.log files for details.

2095: The previous instance of the Inventory Agent is still active. The Inventory Agent will not be scheduled

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Informational
Action: Do the following:

  1. Stop the ZENworks service by entering exit at the ZENworks console prompt. Wait till it is stopped completely.

  2. Stop the current instance of Inventory Agent by executing sys:system\invagentstop.ncf

  3. Start the ZENworks service by entering sys:\zenworks\zfs at the server console prompt.

  4. Increase the time interval associated with the Server Inventory policy.

2096: Unable to validate the Inventory Agent’s directory

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the sys:\etc and sys:\system directories.
Action: If the problem persists, contact Novell Support.

2097: Unable to set the state for the Inventory Agent. To ensure correct execution, delete the SYS:\INVAGENT.IME file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Do the following:

  1. Stop the ZENworks service by entering exit at the ZENworks console prompt. Wait till it is stopped completely.

  2. Stop the current instance of Inventory Agent by executing sys:system\invagentstop.ncf

  3. Start the ZENworks service by entering sys:\zenworks\zfs at the server console prompt.

  4. Re-execute the Inventory Agent.

For more information, see Immediately rescheduling the Inventory Agent using the policy engine.

Action: If the problem persists, contact Novell Support.

2098: Unable to reset the state for the Inventory Agent. To ensure correct execution, delete the SYS:\INVAGENT.IME file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the sys: volume.
Action: If the problem persists, do the following:

  1. Stop the ZfS service by entering exit at the ZENworks console screen.

  2. Stop the current instance of the Inventory Agent by executing sys:\system\invagentstop.ncf.

  3. Start the ZfS service by entering sys:\zenworks\zfs at the server console prompt.

  4. Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.

2099: Initiated a scheduled instance of the Inventory Agent

Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Informational
Explanation: The policy schedule triggered an inventory scan.