2.19 Inventory Agent Error Messages on Windows Servers

2070: Inventory Agent execution will not proceed. Ensure that the root_directory\INVSCAN working directory exists

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: The inventory agent is unable to create the invscan directory.
Action: Ensure that there is sufficient disk space and that there are Write privileges for the root_directory, where root_directory is the drive where Windows is installed.

2071: Unable to initialize the Inventory Agent’s critical settings. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2072: Unable to initialize the Inventory Agent’s directory references. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to root_directory, where root_directory is the drive where Windows is installed.
Action: If the problem persists, verify whether the Windows installation has been tampered with. Also, ensure that the environment variables are correct.

2073: Unable to initialize the Inventory Agent’s alternate directory references. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to root_directory, where root_directory is the drive where Windows is installed.
Action: If the problem persists, verify whether the Windows installation has been tampered with. Also, ensure that the environment variables are correct.

2074: Unable to verify the Inventory Agent’s installation. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to root_directory, where root_directory is the drive where Windows is installed.
Action: If the problem persists, verify whether the Windows installation has been tampered with.

2075: Unable to read the Inventory Agent’s settings from the INVSETUP.INI file. Inventory Agent execution will not proceed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the invsetup.ini file has been tampered with.
Action: Ensure that the invsetup.ini file exists in the Windows directory.

2077: An internal error occurred. Unable to get the Inventory Agent’s policy handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the invsetup.ini file has been tampered with.
Action: Reinstall the Inventory Agent. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.
Action: If the problem persists, contact Novell Support.

2078: Unable to retrieve policy information. The Inventory scanning will terminate unsuccessfully

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution. The invscan.int file is not created or has been tampered with.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.

2079: An internal error occurred in the Inventory Agent’s policy handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2080: An internal error occurred, unable to get the Inventory Agent’s input handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2081: Unable to get the input information required for the Inventory scanning

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2082: An internal error occurred in the Inventory Agent’s input handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2083: Unable to name the .str file. The Inventory scanning results will not be available

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution because the .str references could not be initialized.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2084: The Inventory scanning results have been successfully transferred through a .str file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Informational
Explanation: The scanning procedure completed successfully and the results have been sent to the Inventory server for processing.

2085: Unable to transfer the Inventory scanning results through the .str file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: The Scan Collector is not running on the target Inventory server.
Action: Ensure that the Scan Collector is running on the target Inventory server. For more information, see Understanding the Inventory Service Manager in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.

Possible Cause: There is a problem with the network connections.
Action: Check network support of the inventoried server and ensure that the required TCP/IP configuration is done.
Action: Run the Inventory Agent in the debug mode and refer the root_directory\invscan\invagentstrtransfer.log file for details. Root_directory is the drive where Windows is installed.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2086: An internal error occurred in the Inventory Agent’s output handler execution

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2087: An internal error occurred, unable to get the Inventory Agent’s output handler

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Explanation: An error occurred in the Inventory Agent execution.
Action: Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.

2088: The Inventory scan has been disabled by policy

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Informational
Action: Enable the Inventory scan in the Server Inventory policy. For more information, see Configuring the Server Inventory Policy in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

2089: The Inventory Agent’s scanning procedure successfully completed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Informational
Explanation: The inventory scanning procedure has completed but the results have not yet been sent to the Inventory server.

2090: The Inventory Agent’s scanning procedure failed

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the scanning procedure.
Action: Run the Inventory Agent in the debug mode and refer to the root_directory\invscan\invagentstrtransfer.log file for details. Root_directory is the drive where Windows is installed.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2091: Unable to delete the Inventory Agent’s intermediate file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Warning
Possible Cause: An error occurred in the Inventory agent execution but the inventory agent might recover to send results to the Inventory server.
Possible Cause: The intermediate file has been tampered with.
Action: Contact Novell Support.

2092: Unable to initialize the Inventory Agent. For more information, see the ZENworks 7 Server Management error message documentation at http://www.novell.com/documentation

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: The Inventory Agent installation is incomplete or the installation has been tampered with.
Action: Reinstall the Inventory Agent. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.
Action: If the problem persists, see Section 3.0, Troubleshooting Strategies.

2093: Unable to create the Inventory Agent’s intermediate files. For more information, see the ZENworks 7 Server Management error message documentation at http://www.novell.com/documentation

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that there is sufficient disk space.
Action: Ensure that you have Write rights to the following directories in the Root_directory: invscan, windows, and windows temp. Root_directory is the drive where Windows is installed.

2094: An error occurred in scheduling the Inventory scan

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: The scanning procedure does not execute.
Action: Run the Inventory Agent in the debug mode and refer to the invagentpolicyenforcer.log and invagent.log files for details.

2095: The previous instance of the Inventory Agent is still active. The Inventory Agent will not be scheduled

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Informational
Action: Increase the time interval associated with the Server Inventory policy. To abort the previous instance of the Inventory Agent, execute inventory_agent_installation_directory\ invagentstop.bat.

2096: Unable to validate the Inventory Agent’s directory

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the following directories in the root_directory: Invscan, windows, and windows temp. Root_directory is the drive where Windows is installed.
Action: If the problem persists, contact Novell Support.

2097: Unable to set the state for the Inventory Agent. To ensure correct execution, delete the WINDOWS:\INVAGENT.IME file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the Root_directory:\invscan directory, where Root_directory is the drive where Windows is installed.
Action: If the problem persists, execute inventory_agent_installation_directory\invagentstop.bat to stop the current instance of the Inventory Agent. Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.

2098: Unable to reset the state for the Inventory Agent. To ensure correct execution, delete the WINDOWS:\INVAGENT.IME file

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Critical
Possible Cause: An error occurred in the Inventory Agent execution.
Action: Ensure that you have Write rights to the Windows directory.
Action: If the problem persists, execute inventory_agent_installation_directory\ invagentstop.bat to stop the current instance of the Inventory Agent. Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.

2099: Initiated a scheduled instance of the Inventory Agent

Source: ZENworks Server Management; Server Inventory; Inventory Agent on Windows servers
Severity: Informational
Explanation: The policy schedule triggered an inventory scan.