Explanation: The Tiered Electronic Distribution component of ZENworks® 7 Server Management does not start after the server has been upgraded to NetWare® 5.1 Support Pack 6 (SP6). Error 105 is given, indicating that the DNS name could not be resolved. Therefore, TED cannot be started on that server.

Possible Cause: The etc\hosts file on a server contains only the short version of the server's DNS name, such as Server1. Tiered Electronic Distribution requires the fully qualified DNS name (FQDN).

This is not an issue for NetWare 6 SP3 because FQDNs are required in this version.

Action: Edit the etc\hosts file on the affected NetWare 5.1 SP6 server to change the DNS short name to its FQDN, such as Server1.Provo.Novell, so Tiered Electronic Distribution can resolve the DNS name and start.