3.7 Troubleshooting the Database Backup

When you back up the Sybase Inventory database running on a NetWare server, the database backup displays a successful message even though the backup has failed

Source: ZENworks Server Management; Server Inventory; Database Backup
Explanation: When you try to back up the Sybase Inventory database running on a NetWare server, the database backup displays a successful message even though the backup has failed and creates a file with zero bytes in the database backup directory.
Possible Cause: There is not sufficient disk space in the database backup directory.
Action: Ensure that there is sufficient free disk space in the database backup directory.

You are unable to view the backup directory that you created

Source: ZENworks Server Management; Server Inventory; Database Backup
Possible Cause: The backup directory you created contains double-byte characters in its name. When you create a backup directory name using double-byte characters, Sybase interprets the double-byte characters as a different name and creates a backup folder using the interpreted name. When you create a new backup, avoid using double-byte characters in the directory name.
Action: Rename the directory.