6.10 Traffic Analysis Agent for Windows NT Error Messages

The adapter is not monitored because it is not a supported media type

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: The Traffic Analysis Agent for Windows NT supports adapters on Ethernet, FDDI ring, and token ring media.
Action: Use the adapter of the supported media type for Traffic Analysis Agent for Windows NT operations.

Broadcast and multicast addresses are displayed in the stations and conversations view on the Console

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: Broadcast and multicast addresses are displayed to count the number of broadcast frames per station.
Action: No action is required.

False duplicate IP address alarm generated in a DHCP environment

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: In a DHCP environment, the DHCP server assigns an IP address to a client when the client requests one. The IP address is released when the client is shut down. During the process of releasing the IP address to the DHCP server, the client sends a DHCPRELEASE packet. If this packet does not reach the DHCP server, false duplicate IP address alarms are generated.
Action: Use LANZCON to disable generation of duplicate IP address alarms.

Installed network adapter not listed in Network Adapters screen

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: Installed network adapters are not listed on the Network Adapters screen if the adapter is not on a segment of a supported media type or if TCP/IP is not bound to the adapter.
Action: Ensure that TCP/IP is bound to the selected adapter.

Management Console reports "No Response"

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: Adapter monitoring might be disabled.
Action: Use LANZCON to enable adapter monitoring. For more information, see Enabling or Disabling Network Adapter Monitoring in Understanding Traffic Analysis in the Novell ZENworks 7 Server Management Administration Guide.

NetExplorer fails to discover the Traffic Analysis Agent for Windows NT

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: NetExplorer uses the Service Location Protocol (SLP) to discover the agent on a network. The Novell Client™ for Windows NT supports SLP. If the Novell Client for Windows NT has not been installed on the agent server or workstation, NetExplorer cannot discover the Traffic Analysis Agent for Windows NT on the network.
Action: Ensure that you have installed the latest Novell Client for Windows NT.

No SNMP response

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: The machine is not on the network.
Action: Try to ping to some other hosts from Windows NT. If they do not respond, contact your system administrator.
Explanation: SNMP does not respond if the SNMP service for Windows NT is not running.
Action: Start the SNMP service. At the Management server prompt, enter net start snmp.
Explanation: The SNMP service on Windows NT is not configured
Action: Check the community string of SNMP for read/write access.

RMON tables are not listed for the selected adapter

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Explanation: RMON tables for a network adapter are displayed only if adapter monitoring has been enabled. RMON tables are not displayed if they have been deleted.
Action: Enable adapter monitoring using LANZCON. For more information, see Enabling or Disabling Network Adapter Monitoring in Understanding Traffic Analysisin the Novell ZENworks 7 Server Management Administration Guide.

The ordinal 6451 could not be located in the dynamic link library Mfc42u.dll

Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis Agent for Windows NT
Possible Cause: The mfc42u.dll file you are currently using is an older version.
Action: Proceed with the following steps to install the new version of mfc42u.dll:

  1. Access the Windows NT Option Pack page on the Microsoft Download Center Web site.

  2. Select the appropriate language, then click Next.

  3. Download the setup1.cab file and use WINZIP to extract it to a directory on your local disk.

  4. Copy the mfc42u.dll file from the downloaded directory to %systemroot%\system32 directory. (%systemroot% is typically the c:\winnt directory). Overwrite the mfc42u.dll file if it already exists.

  5. Start the Traffic Analysis Agent console for Windows NT again.