Views for nodes that snap in against the Linux server in Atlas do not show any data
Severity:
ZENworks 7 Server Management; Management and Monitoring Services; Linux Agents
Possible Cause:
The snmp agent installed on server does not support the dlmod option.
Action:
To check whether the server supports the dlmod option, execute the following command on the Linux server:
snmp -H 2>&1 | grep dlmod
If this returns an empty line, the dlmod option is not supported. Obtain the snmp-supported version from your distributor.
Possible Cause:
Either the Linux Server Management Agent or Advanced Trending Agent or both of them might not be loaded correctly.
Action:
Check for error messages in the following log files: /var/opt/novell/log/zenworks/zfs-mms-advtrend-user*.log and the /var/opt/novell/log/zenworks/zfs-mms-servinst-*.log. Perform the corrective actions described in the log files, or contact Novell Support with log file details.