Monitoring Specific Agents

On NetWare® servers, you can monitor the TED agents (Distributor Agent and Subscriber Agent) and the Policy/Package Agent at the server console where they are running. In addition, you can monitor the agents running on any platform (NetWare, Windows, or UNIX*) from Internet Explorer using the ZfS Management role in iManager.


Managing the TED Agents from the Remote Web Console

To access the Remote Web Console for a Distributor or Subscriber in iManager:

  1. Click Roles and Tasks in the top frame > expand ZFS Management in the left frame > click Remote Web Console.


    ZENworks for Servers Web Console

  2. Specify the IP address or DNS host name of a server where the Distributor Agent or Subscriber Agent is running.

    or

    Browse to and select a Distributor or Subscriber object or the Server object representing the server where the Distributor Agent or Subscriber Agent is running.

  3. Click OK.

  4. In the Available Services field, select Tiered Electronic Distribution.

    Tabs at the top of the Remote Web Console frame provide various types of information related to the TED agents. Additional options are available on each tab.


    Remote Web Console tabs for Tiered Electronic Distribution

    You can click Help on each Remote Web Console page for assistance in using the features available on that page.

  5. Continue with the task that you want to perform:

    The tables below summarize these tasks, detail the Remote Web Console tab and option to use for each task, and indicate whether the task can also be performed using ConsoleOne.


Managing TED Objects

TED Agent (Distributor and Subscriber)
Management Task		 Remote Web Console
Tab and Option		 In
CSOne?

List all object properties of Distributor and Subscriber objects in a single list

Configuration > Configuration

No

List the object properties of any subordinate Subscriber in the routing hierarchy

Configuration > Subordinate Configuration

No

List all object properties of Distribution objects (except type-specific information) in a single list

Distributions > Distribution Information

No

List all object properties of Channel objects in a single list

Channels > Channel Information

No

Display information about the Policy/Distribution database

Configuration > Database

Yes

Be aware that if the Distributor has not been refreshed since changes were made to object properties in eDirectory, the object properties displayed in the Remote Web Console will be different from the object properties displayed in ConsoleOne.The Remote Web Console displays object information from the point of view of the Distributor Agent.


Monitoring TED Agent Status

TED Agent (Distributor and Subscriber)
Management Task		 Remote Web Console
Tab and Option		 In
CSOne?

View and continuously refresh the current Distributor event log, complete with message severity levels

Events > Distributor Event Log

No

View and continuously refresh the current Subscriber event log, complete with message severity levels

Events > Subscriber Event Log

No

Display the current status of the various distribution threads started by the TED agents to perform their various functions

Configuration > Threads

No

You can look up error messages that appear in the event logs in Tiered Electronic Distribution Errors in Policy and Distribution Services in the Troubleshooting guide.


Monitoring Distribution Status

TED Agent (Distributor and Subscriber)
Management Task		 Remote Web Console
Tab and Option		 In
CSOne?

List all Distributions currently being processed by the Distributor and/or Subscriber, along with detailed status information

Distributions > Active Distributions

No

Display status information for a selected Distribution that has been received by a Subscriber

Distributions > Received Distributions

No

Display the route that a Distribution must take through the routing hierarchy from a Distributor or parent Subscriber to any subordinate Subscriber

Configuration > Route to Subscriber

No

Forcing TED Agent Actions

TED Agent (Distributor and Subscriber)
Management Task		 Remote Web Console
Tab and Option		 In
CSOne?

Immediately refresh a Distributor so that it rereads eDirectory to check for modified Distributions

Configuration > Refresh Distributor

Yes

Immediately build a Distribution

Distributions > Build Distribution

Not with one click

Immediately send to Subscribers all Distributions listed in a selected Channel

Channels > Distribute Channel

Not with one click

Managing Security Certificates

TED Agent (Distributor and Subscriber)
Management Task		 Remote Web Console
Tab and Option		 In
CSOne?

List the security certificates that are available on a Subscriber

Security > Show Certificates

No

Delete security certificates from a Subscriber

Security > Show Certificates > Delete

No

Have the Distributor sign Subscribers' Certificate Signing Request (.CSR) files so that the Subscribers can receive encrypted Distributions from the Distributor

Security > Sign CSR

Yes

Managing the Policy/Package Agent from the Remote Web Console

The Policy/Package Agent always runs along with the Subscriber Agent. It is responsible for installing the software and enforcing the policies that the Subscriber Agent receives and extracts. The Remote Web Console enables you to manage the Policy/Package Agent, which is not possible using ConsoleOne.

To access the Remote Web Console for a Policy/Package Agent in iManager:

  1. Click Roles and Tasks in the top frame > expand ZFS Management in the left frame > click Remote Web Console.


    ZENworks for Servers Web Console

  2. Specify the IP address or DNS host name of a server where the Subscriber Agent is running.

    or

    Browse to and select a Subscriber object or the Server object representing the server where the Subscriber Agent is running.

  3. Click OK.

  4. In the Available Services field, select Policy/Package Agent.

    Tabs at the top of the Remote Web Console frame provide various types of information related to the Policy/Package Agent.


    Remote Web Console tabs for the Policy/Package Agent

    You can click Help on each Remote Web Console page for assistance in using the features available on that page.

  5. Continue with the task that you want to perform.

    The table below summarizes these tasks and details the Remote Web Console tab for each task.

    Policy/Package Agent
    Management Task    		 Remote Web Console Tab
    ConsoleOne

    List the plug-ins that are currently loaded for enforcing server policies

    Configuration

    No

    List all the variables that the Policy/Package Agent has values for

    Configuration

    No

    List all the policies that the Policy/Package Agent enforces on a Subscriber server

    Policies

    No

    Immediately enforce one or more policies on a Subscriber server

    Policies

    No

    Remove individual policies from a Subscriber server

    Policies

    No

    Immediately refresh one or more policies so that the Distributor Agent rereads eDirectory to check for modifications

    Policies

    No

    List all the software packages that the Policy/Package Agent installs on the Subscriber server

    Software Packages

    No

    Determine the current status of all software packages installed on the Subscriber server

    Software Packages

    No

    Create and run a program or script on the Subscriber server once or repeatedly

    Schedule

    No

    Down the Subscriber server

    Actions

    No

    Restart the Policy/Package Agent (independent from the Subscriber Agent)

    Actions

    No

Opening Multiple Remote Web Console Windows

On any Remote Web Console page, click Detach in the upper right corner to display the current page in a new browser window. This enables you to access multiple Remote Web Console features at the same time. For example, you could detach one window for the TED agents and another window for the Policy/Package Agent. Or you could detach a window for the Remote Web Console and still be able to perform other ZfS Management tasks in the main Novel iManager window.